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“Not bad except Pick up”

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Hotel Suites Blue and Spa
Ranked #73 of 82 Hotels in Fira
Seoul, South Korea
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not bad except Pick up”
Reviewed 8 April 2014

With my wife I arrived at the Santorini airport late night.
We could not find out Hotel driver(I asked pick up service confirmation twice through hotel booking site but I didn't receive),I asked a guy to call the hotel but he said there was no answer.He recommended to take taxi(He said as no more flight in the night,If I did'nt take any taxi at that time,I might stay at the airport) The taxi cost 15 euro(it took only 10~15 min)
When we arrived at the hotel,A lady took us a room.When I complaint on the p/up,She said she would find out why the hotel driver didn't pick us up.

Anyway I did'nt hear any excuse and was paid back 15 euro.

The room was suite.sun rise at the balcony view was great.
Breakfast was not so bad(bread,cheese,ham,coffee,milk,corn flake) compared to the price.

Wifi was good.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank dennyjlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 reviews from our community

Traveller rating
    26
    41
    33
    28
    58
See reviews for
34
79
13
3
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Danish first
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  • English first
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English first
Los Angeles, California
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2014

The airport transfer was 15 minutes late and four of us were packed into a tiny car, having to hold our luggage, but what do you expect for about 25 euros per room average for non-peak times? The view was stunning. There were no toilet papers in the bathroom. The exterior was newly painted. Probably more 3 stars rather than 4, but I would go back!

  • Stayed March 2014, travelled with family
    • Value
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    • Service
Helpful?
Thank JonJK808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Italy
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 January 2014

We booked a room at the Blue Sky Villa because very close to the centre of Fira, but when we arrived the hotel was closed and in bad outside condition. After 30mins, two ladies came to bring us to the Blue Suites Hotel which is a bit far from the centre (not so much).
The room was ok, but it couldn't hold a candle of a real four stars hotel. Breakfast very poor, bread, butter and marmalade, we had to ask for two tea bags because there was nothing to drink.
At least we got free airport transfer from the hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Chiara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fira hotels

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 November 2013

Upon our arrival by ferry we took advantage of the hotels shuttle service as it seemed the easiest way to find our way to the hotel. We were led to a van in which my girlfriend, two female friends, another young woman, and myself were seated. This is where the scariest moment of our trip thus far occurred. After turning into Thira, our driver (who hadn’t said much to us the whole time) started driving a little maniacally. This didn’t overly shock me as I have experienced the different driving cultures a couple of times and sporadic driving is quite frequent, even adding to some of the excitement. It was when our driver slammed the breaks on after going down a side road in front of a house, and turned our van around. This part is what I thought was odd, since the man worked for the hotel and it seemed strange that he would have gotten lost on route. After driving for another minute back up the same street we had come, our driver began driving even faster and a bit more sporadic. Again, he slammed on his breaks only this time he got out of our vehicle and walked up to the van he stopped beside. Our driver began screaming at the woman driver and punched and slapped her in the face through the driver’s side window several times until she was bleeding. All of us sat in the van unable to move and stuck in terrified shock without knowing what to do. Eventually the male in the woman’s passenger seat got out of the van and the two men began grabbing at each others clothing and screaming at each other. I’m not entirely sure how it broke up because I was reaching into the back seat to get our luggage so we could get away, but he got back into the van before we could get out and took off in a completely different direction than where he originally took us to begin with. The rest of the car ride involved us five sitting in shock and fear while the driver made phone calls screaming in Greek. All we could hear from the other end of the phone was a female voice crying and screaming back. After we arrived at the hotel, he simply said. “Sorry about that back there. Problems with girl.”

We later learned that our shuttle driver is actually the hotel owner “Andreas” who is in charge of a shuttle service among several hotels in the area. Not only is he putting his customers in danger but nothing was done about it either. His actions were completely unacceptable, regardless of cultural differences and most of our stay here was spent in fear of the out of control owner. Thank you for your time and I genuinely hope that you seriously consider avoiding this hotel for your own safety.

  • Stayed November 2013, travelled with friends
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Helpful?
8 Thank Erik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2013

A great Hotel with friendly staff and really nice suite rooms where spotless. management and staff could not do enough to make sure we enjoyed our stay, they leave you to enjoy your time but if you want something or need help they are there with their friendly faces. Great views including the donky's. Great location watching the moon rise In the evening!a great hotel for couples. the pool and pool area really good tasteful like the greeks know how to do.Close enough to Fira but far enough away a short walk 10 minutes through the original streets/paths to the town centre a great experience no need to walk on the roads into town. Get some wine and beers from the supermarket at the top of the street and keep them chilled in the fridge.A car is a great idea if you want to get out and see the island on your own we did better than coach trips no time limits in places and there is plenty to see on the island. There are 4 hotels within the group and we visited 1 for future reference and it was just as clean and friendly. We would and will stay in blue suite again.
Alan & Gina Foster

Room Tip: we saw a few of the rooms and all looked good and clean if you are staying for more than a couple of...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank AlanandGinaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericton, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 September 2013

This is a really nice hotel and the staff are friendly. Our room was lovely - more like a little suite. The hotel is very clean and well kept and the pool area is really nice, too. Breakfast was included, as well. Always a bonus! Check-in was a bit inconvenient as no one was at reception when we got there. Actually, it was locked and we had to call the hotel on our cell to find out what was going on. A sign saying when they would return would have been nice, although there should always be someone at the desk to welcome guests.

We were a bit worried about the airport shuttle when reading other reviews, but we had emailed them a couple of times and also verified while we were there and it was no problem for us getting a drive to the airport.

The hotel was just a short walk into Fira (about 10 minutes), which didn't bother us in the least, as the price was good and so was the hotel. Overall a good stay and we would stay again if we're ever back in Fira!

  • Stayed September 2013, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jldjld2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg,Canda
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 24 September 2013

I wish I had read the reviews first ! A "direct view of the Aegean" is over many desolate acres of donkey pasture in all directions. The meager breakfast is the only food offered on site and the nearest alternatives are a 10-15 minute walk through the country side. A car or quad is a must! As per the owner the nearest beach is Kamari which is about a 20 minute cab ride. Firo, should that be of interest is about 2 kms uphill. The beds are right out of a dollhouse - almost on the floor, narrow and hard. The pool looks so good on the web site that once you see this tiny puddle you are sure you've been dropped off at the wrong place.
There are no redeeming qualities, not even the price. Unless you like solitude and privation .... maybe there's a monastery someplace that does B&B ? We almost spoiled our entire holiday over this place. Fortunately we were wise enough to say "hang the expense" and walked out on our pre-paid stay to another, very lovely place in Kamari.

Room Tip: choose another hoel
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
2 Thank HBL54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Suites Blue and Spa

Property: Hotel Suites Blue and Spa
Address: Thiras - Megalochoriou, Fira 847 00, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Fira
Hotel Style:
Ranked #73 of 82 Hotels in Fira
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Suites Blue and Spa 3*
Number of rooms: 21
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Also Known As:
Blue Hotel Fira
Hotel Suites Blue And Spa Santorini/Fira

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