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“Terrible customer service, dirty, don't get what you pay for”
Review of Blue Waters Hotel

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Blue Waters Hotel
Ranked #2 of 4 Hotels in Ocean Beach
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Terrible customer service, dirty, don't get what you pay for”
Reviewed 14 August 2013

The owner of the hotel doesn't know what customer service means. She does not keep track of who asks for what because she doesn't use a computer so she gave me a room with two single beds instead of a queen and when I said I paid for a queen she said, "What do you want me to do about it?" Instead of finding another room. She doesn't allow friends in your room either and stands by the door to keep watch of everyone. It's like vacationing with your mother watching over. There were cobwebs in every corner of the room, stains on the carpets and sheets and no one cleans your room between nights. The included breakfast is pieces of toast and fruit and that's it. And if you shower with the bathroom door slightly open the smoke alarm will go off. Overall dump.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Amandabeth610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 August 2013

A clean, simple option with friendly service and a delicious breakfast. If you are looking for a Hamptons style accommodation, forget it. Does not exist. A pleasant and convenient place for beaches, restaurants, and fun!

Stayed August 2013, travelled on business
Helpful?
Thank travelladypro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westchester, New York, United States
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 August 2013 via mobile

I really liked it here, don't know why others gave bad review. Yes, the rooms are small but what do you expect? Every aspect was wonderful: friendly staff, clean rooms, free breakfast, beach chairs, towels and bicycles. Kid free! Close to everything. I would definitely stay there again!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinaE129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 19 July 2013 via mobile

The rooms are small but perfect if you are planning on spending your time at the beach and strolling this awesome area of the world. The beach is gorgeous and the staff here are very helpful. The restaurant Cj's is delicious and close by. The hotel is family oriented and a great cost for what you get. If I can back here I would stay again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiggle35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smithtown, NY
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 July 2013

We've been going to Fire Island for 17 years. We've rented large houses, small houses, apartments & hotel rooms out there. We've seen it all. Now we usually stay at the Bay House, same owners at Blue Waters hotel. I'd say to look into any of their properites (fivacations.com). We take a 2 bedroom at the Bay House & it is perfect for a family or even 2 families. You will not get more space for the money anywhere on FI. It's not an entire house but it feels like it, for a fraction of the cost. We've lucked out with nice neighbors staying at the adjacent apartments. Fire Island hotels will probably never be ritzy or glamorous but the fivacations properties are clean, air conditioned and priced fairly. The people who don't like it might be expecting hotels that are more like the upscale chain hotels or more like the accommodations in the Hamptons.

Room Tip: Before booking on Fire Island, make sure you know whether you will be sharing a bathroom with other...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank UptownGirl68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayport, NY
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2013

My college roomates and I have been going to Fire Island for a weekend reunion for over 10 years. We've stayed in several places on Fire Island in Ocean Bay Park and Ocean Beach. Blue Waters is the best. It is an incredible value if you are looking for the real deal Fire Island drop out love the beach getaway. For the price of a room and ferry, we got 2 full days (arrived on the 10am ferry, left at 5pm the following day) of beach, sun, sand, water, and the ambience and atmosphere of Ocean Beach in the summer... the stores, the restaurants, the bars. No driving, no worries. The hotel is very clean, located right off the ferry dock. There is a delicious continental breakfast included each morning. The rooms are comfortable, can sleep 2-3 easily, flatscreen, full bathroom (key for a girls' getaway!) and everything is charmingly arranged and CLEAN. This year our rooms overlooked the bay and ferry dock. There is a second floor sun deck, with gorgeous plantings, several seating arrangements, a fountain, awnings, lounge chairs... we felt comfortable at breakfast, bringing lunch and enjoying snacks and cocktails before heading out to the restaurants. The hotel also provides beach chairs, umbrellas, towels, and bicycles are available for pedaling through the nearby towns, or just siteseeing the different houses and cottages or go shopping. The staff is most helpful, polite, attentive and fun. We'll be booking Blue Waters for next year as soon as we can!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank Darien L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2013 via mobile

My wife and I had a wonderful stay at The Blue Waters Hotel! The staff was warm and attentive, with thorough knowledge of everything Fire Island. What a treat to jump off the ferry, cross the street to the hotel, check in, and head straight for the beach!

And their midweek special was perfect for our budget. Would definitely consider staying here again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ranjitmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Waters Hotel

Property: Blue Waters Hotel
Address: Ocean Beach, Fire Island, NY
Region: United States > New York > Long Island > Fire Island > Ocean Beach
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 4 Hotels in Ocean Beach
Number of rooms: 19
Also Known As:
Blue Waters Hotel Fire Island/Ocean Beach

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