We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay here often for work”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus University Inn
Ranked #1 of 4 Hotels in Olean
Certificate of Excellence
Somerville, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stay here often for work”
Reviewed 10 January 2014

I've been coming here fairly frequently for the last 3 years. There aren't many Hotels in Olean, but of the 3-4 there, I prefer to stay here. The rooms are spacious and modern-enough, though the carpet in the hallways has seen better days. The breakfast is usually pretty good (best when there is an event at St. Bonaventure and the hotel is full). What I like most about this hotel is the staff. I've gotten to know Zack, April, Cindy, Todd, Jamie, Sue and Bill and they are all very helpful. Zack is particularly friendly. I often don't know exactly when I'll be arriving or leaving and the staff, including the manager?/owner? Patel have been very accommodating.

In short, this is not a luxury hotel, but a fine place to stay when traveling for work.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 11 March 2014
On behalf of the entire team here in Olean I would like to thank you for choosing us during your visits, we always like to see a familiar faces and i will thank the entire team for the continued hard work they deliver day in and day out. Whenever your passing by next we hope you continue to stop on in and continue to be apart of our family.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

403 reviews from our community

Traveller rating
    265
    97
    30
    7
    4
See reviews for
190
71
18
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
WNY, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

Stayed at BW PLUS for business. The place is nice, quiet and serves warm soups in the evenings as well as breakfast. The added bonus for me was they brush the snow off your vehicle in the morning before you go out to get in! A nice touch and the staff of very friendly.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank R Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 11 March 2014
It is always the little touches that count and here at our Best western we are always looking for ways to make your stay the very best. i am very happy to hear that you enjoyed our complimentary soups and we are always willing to help you out with snow removal. I will thank the entire team for the great work that have done and we all hope to see you very soon.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 December 2013

This hotel was good for an overnight for a family get-together. The rates are a little high for the area but the hotel was clean and safe. The breakfast had a good variety and the staff were wonderful.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 11 March 2014
On behalf of our entire team i would like to thank you for visiting our hotel and being apart of our family, we all work very hard to ensure you have the very best experience and we look forward to seeing you again.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 30 December 2013

Sue, the Breakfast Hostess, provided outstanding customer service at the complimentary breakfast buffet. She ensured that each guest's visit to the breakfast buffet was problem free. She did an excellent job ensuring the buffet never ran low on supplies. She also took appropriate action to ensure the food items were fresh.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 7 February 2014
It is very good to hear that you enjoyed your stay and enjoyed our complementary breakfast. Sue is one of our best team members and she does do a great job handling guest and ensuring that meals are well socked and fresh for all guest. We hope that you come back to see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forty Fort, Pennsylvania, United States
Level Contributor
3 reviews
Reviewed 28 December 2013

we were very pleased with our stay at the Best Western Plus in Olean, NY. Great experience with reservations to check in with April who was very hospitable and explained extra benefits to other staffs overall friendliness to cleanliness of room to great pool and gym area!

Room Tip: check mattress for bed bugs
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TammyandDen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 7 February 2014
I would like to thank you for choosing our property, As a guest your have many options as to where you will stay and on behalf of our entire team i would like to thank you for giving our hotel the opportunity to exceed your expectations. I will thank April for the great service that she provided. We all hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hammondsport, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2013

A special thanks to April and Jamie for helping me with my rewards. She gave me information on how to access my account and helped me to find the information that I was looking for. My stay was very enjoyable to all of the staff a big thank you.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cynthia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 7 February 2014
I am very happy to hear that you had a great stay and that April was able to assist you in gaining more information about your Rewards membership. I would like to thank you for choosing our property and give us the opportunity to prove that your comfort is our goal every stay. I will thank April for the great job that she is doing, And we all hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2013

We stayed during the Thanksgiving week and thought that breakfast was served until 10 but missed it. When we were in the dinning area Sue asked us what we wanted and fixed hot food for us. That was going above and beyond and she has such an amazing smile. I will only stay here when we come back to Olean. Thanks Hampton Inn for staffing such amazing people like Sue.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yatin P, General Manager at Best Western Plus University Inn, responded to this review, 28 January 2014
I am very glad to hear that you enjoyed your stay and want to thank your for being our guest during the holidays. sue is one of our very best staff members she does a great job during breakfast as you experienced first hand, I will be sure to thank her for her continues hard work and commitment to our guest. We all hope to see you again real soon and hope you continue to stay with us in your future stays in Olean

Thank you again

Yatin Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Olean
2.1 mi away
Holiday Inn Express Olean
0.6 mi away
Microtel Inn & Suites by Wyndham Olean/Allegany
0.7 mi away
Fairfield Inn & Suites Olean
Show Prices
Show Prices
Show Prices
15.4 mi away
Holiday Inn Express & Suites Salamanca
15.5 mi away
Seneca Allegany Resort & Casino
3.1 mi away
The New Lantern Motel
The New Lantern Motel
#1 of 2 in Allegany
41 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus University Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus University Inn

Property: Best Western Plus University Inn
Address: 3051 West State Street, Olean, NY 14760-1832 (Formerly BEST WESTERN PLUS University Inn)
Phone Number:
Region: United States > New York > Olean
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Olean
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus University Inn 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Priceline, Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Best Western Plus University Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Olean
Olean Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing