Stayed here for a funeral. Had to set up a number of rooms. They were quite accomodating and helpful as I had to call and change the reservations many times over the week and into the weekend. Kate was extremely pleasant over the phone and in person. RIck worked with us on so much during our stay - everything from a couple of things that housekeeping missed in our room, to managing all the room reservations, to following up with us on our HHonors points for the stay. Rick went above and beyond the call of duty when he actually called me back the same day after he said he would follow up with his General Manager. The service is very good at this Hampton Inn.
The accomodations are relatively average. They do have a little renovation work happening and you can see it around the hotel. Overall very good!
Looking forward to staying here again in 3 weeks for a wedding!
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- Also Known As:
- Hampton Inn Olean Hotel Olean
- Olean Hampton Inn