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“We made the best choice ever!”

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Holiday Inn Express Olean
Ranked #2 of 4 Hotels in Olean
Certificate of Excellence
Port Huron, Michigan, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We made the best choice ever!”
Reviewed 21 May 2014

Attending an event at a nearby (50 miles away - but nothing acceptable closer), we chose this Hampton Inn, and couldn't be happier. Clean, friendly staff, very comfy bed, beautiful view from the room, and the complimentary breakfast was way better than most, with different feature items each day. Will stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 23 May 2014
Thank you again for choosing us! We enjoyed having you here and sincerely hope to see you again! You kind words will be shared with all the team members.
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411 reviews from our community

Traveller rating
    211
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    54
    23
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Milan, Italy
Level Contributor
228 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 20 May 2014

After my stay in Houston at the Hampton Inn close to The Galleria, I've been here at the Hampton in Olean. I found the same quality, the same good service an professional staff. The room was nice and comfortable, the breakfast good too. If you have to come here for whatever reason, this is a good place where to rest :)

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luigi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 21 May 2014
Thank you for complimenting the consistency of the Hampton Brand. It's nice to be recognized for preforming and accomplishing our goals! We hope to see you again!
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Ellicottville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2014

We stayed only one night this time but had stayed here previously approximately 6 years ago. Still a great hotel. The breakfast was great, the hotel was clean and neat appearing. We were treated very well.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Lecia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 21 May 2014
Thank you very much for the review. We are always happy to have return guests to help make our hotel a home away from home! Thank you for visiting us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keene, New Hampshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2014

After a few room condition issues were corrected by a polite front desk person, the rest of my stay was very restful. The next mornings breakfast was up to the standards I have enjoyed at all Hampton Inns.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank rockym56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 14 May 2014
Thank you for giving us the opportunity to correct ourselves. I am pleased that they front desk was quickly able to take care of you and we hope that you will come see us again. We will keep the breakfast waiting for your return!
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Amherst, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

I grew up in the area & had not needed to stay here before but I was very impressed by how nice of a hotel it was for the small town. Great hotel to stop at while experiencing or passing through the Southern Tier.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 14 May 2014
Thank you Peter for your wonderful review. We are pleased you enjoyed your return trip home to Olean and happy that you decided to stay with us. Please come visit us again soon!
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Louisville, Kentucky
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 April 2014

Recently stayed at this property. The rooms were clean, but overpriced for the area. I could not get the a/c to come on. It may have been shut off due to the season. However, the room was warm. Also, if you are traveling with small kids, several things to keep in mind. First, the bathrooms do not have a fan which helps in creating "white noise" otherwise you can hear everything. The rooms with two beds are doubles instead of queens which makes it difficult if you are sleeping two to a bed.

The bathrooms were clean, but the shower had luke warm water in the morning. It could have been the particular time when showers were being used most. Still, one would expect to be able to take a hot shower in the morning.

The staff were very pleasant.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Etzella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 18 April 2014
We are pleased that you found the room cleanliness to your satisfaction and take all ideas and suggestions to heart. Thank you for taking the time to let us know how we are doing.
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Caeur D Alene
Level Contributor
519 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 14 April 2014 via mobile

As usual the people make all the difference. Front desk girl was very friendly and attentive. She seemed genuinely interested in getting me to my room easily.

The water was hot in the lobby for my tee which shows interest. It was clean.

The only thing that bothered me was the strong humid smell in the elevator. They need to fix that.

Bed was wonderful with great bedding. Bad a good night sleep.

Stayed April 2014
Helpful?
3 Thank Jaime U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Holiday Inn Express Olean, responded to this review, 15 April 2014
We are very excited that you had a great night sleep and enjoyed your hot tea. We agree that people make all the difference! We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Olean

Property: Holiday Inn Express Olean
Address: 101 Main St, Olean, NY 14760-2603 (Formerly Hampton Inn Olean)
Phone Number:
Region: United States > New York > Olean
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Olean
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Olean 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn Olean Hotel Olean
Olean Hampton Inn

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