We went to this place after a horrendous year for us as a family due to my motorcycle accident ruined our summer so we wanted to end on a high..
After reading the reviews we considered contacting Thomas Cook and asking for a swop before we went..
Well how glad are we that we didn't !!
The hotel is simply beautiful, the facilities are top notch and the rooms are great, the only downside is some of the staff do not seem to appreciate what a great place they have to work in and some were a tad rude ( especially one of the porters who wasn't happy and showed it when I couldn't tip him as we had arrived late and I'd not taken any euro's or lira with me, I tried to explain I'd find him the day after but he just dismissed me with a hand gesture and a pffft.. Doesn't take a genius to work out after that I didn't bother so his loss)
The water park is awesome but needs better policing by the staff as many of the guests simply keep hold of their rings and it becomes hard to find one to use the rides.
The food was superb, but teatime in the restaurant is a bit of a free for all with lots of rude people just pushing in to get what they want but just play them at their own game.. I did !!!
The beach bar food is excellent with great staff.
The pools were fantastic ( I'm a swimming pool engineer ) but very cold - the sea was a fair bit warmer than the pools !!!!
Rooms were nice, made up everyday - we had a family room which had TV and fridge ( restocked daily with bottles of pop and water ) in both bedrooms ( we took a memory card with lots of films on and used the USB slot in the TV to watch them as the only English channels were the news channels ( TIP...cartoon network for the kids can be set in English by pressing language on the remote then selecting English )
overall we had a great holiday and if anyone is going here and is worried - don't be despite some of the bad reviews...
Hope this helps alay a few fears as I admit we had loads before our trip but will 100% return to this hotel..PS..its massive..meadowhall size !!!
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