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Reviews (1,515)
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All reviewsdeluxe sideturkeydeluxe family roomnew buildingdeluxe restaurantmini baranimation teammain restaurantbeautiful hotelfish restaurantafter midnightchoose this hotelrestaurants and barsdress codeguest relationshotel managementsmall area
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Reviewed 17 July 2017 via mobile

We have been stay in this hotel For one week.
The hotel is very clean And staff are friendly.
Most of guest was from Russia durring The time we was There, so all activity program also in Russia language.
The hotel is far from down town And need to send 1 hours to Go And 1 hours For back from down town of antalya.
The food of restaurant in most of Day same And only a little change.

Stayed: March 2017, travelled with family
2  Thank Mehdi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvaDonnaHotels, Halkla İlişkiler Müdürü at Alva Donna Exclusive Hotel & Spa, responded to this reviewResponded 22 July 2017

Hello Mehdi M,

First of all the team of Alva Donna Exclusive & SPA thanks you for your time you have spent for feedback about the hotel. Its very important to get feedback of our guests to improve the quality of the service again and again. We appreciate your opinion and we are going to do the best to make your holidays better and brighter.

Our animation program is represented in 4 languages and some parts of activity programs depend on the language group.

Thank you for the all details shared with us.

Kindest regards,

Guest Relations Department

Alva Donna Exclusive & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

I have planned for my wedding more then 9 months back and based on my wedding planner recommendations, we chose Alva Donna as a venue which we have booked and made all arrangements based on the same.
only 3 weeks before my wedding, they cancelled on me and refused to even discuss ways of making it happen.
They put me under tremendous pressure and stress and had to find another venue and accommodation for my guests who were flying from all over the world for the wedding.

I cannot even describe how heartless and how greedy someone can be to even dare ruin what is supposed to be the best day of a girls's life.

No matter whose fault it was and no matter what went wrong, an ethical company/organisation would have at least tried to find a way to fix.

So unprofessional, so unethical and definitely so disappointing from a chain like Alva Donna. Shame on you. Shame on you for ruining my wedding. Shame on you for not accepting to discuss. shame on you for making me go through what I went through.
Don't even think about having your wedding there. they will throw you out at any minute.

Not to be trusted.

Shame....

Stayed: June 2017, travelled as a couple
17  Thank Rendala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2017

This is a nice and clean hotel.The food may become boring if you stay more than 4 days. The restaurant open time is short but a sort of shorted list dinner is available that was not very pleasant.

There are indoor and outdoor pool. Massage is good both in quality and price. There is a kid area that kids over 4 could be left. There is a dancing club for kids also that is nice. It is nice hotel and recommended.

I would like to thank security team for their assistance to solve a problem we faced.

  • Stayed: March 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank northernlights2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvaDonnaHotels, Guest Relations Manager at Alva Donna Exclusive Hotel & Spa, responded to this reviewResponded 25 April 2017

Dear Northernlights2016,

On behalf of all our team in Alva Donna Exclusive & SPA we thank you for your kind comment about Alva Donna Exclusive & SPA. We appreciate you have estimated our working. We are doing the best to create pleasant atmosphere for our guests.

We are always glad to meet you in Alva Donna Hotels!

Kindest regards,

Guest relations department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2017 via mobile

A wonderful hotel. We were staying in the new building and it was gorgeous. It was clean and very fashionable. It takes about 10-15 min to get to the sea but it's just the hotel is so big, so you not gonna suffer walking under the sun. However, the food was not very nice but nothing too bad. We enjoyed our stay a lot.

Stayed: September 2016, travelled with family
1  Thank Екатерина Д
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvaDonnaHotels, Guest Relations Manager at Alva Donna Exclusive Hotel & Spa, responded to this reviewResponded 25 April 2017

Dear Ekaterina,

Let us to thank you for your time and given feedback. We appreciate you made a choice for our hotel. Opinion of our guests is of great value giving us to do the best for our guests.

We hope to see you again in Alva Donna hotels.

Best regards,

Guest relations department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2017 via mobile

We've been there with our 3y old son. One of criterias to choose this resory were 2 kid pools and kids club. We were not wrong in our selection. He enjoyed everything and played so much that we had evenings that he fell asleep during diner - never happened before..
The hotel is big, pools are ok.
When we arrived we asked for a room with bathtub and the reception changed our room accordingly.
This.hotel is very suitable.for families with small.kids. I reccomend it.
The entertainment was ok, but we coldn't follow much because of.high speakers volume and our kid didn't like it.
The food is good, but sometimes you get the feeling that is repated.
Overall it is a good hotel.

Stayed: July 2016, travelled with family
1  Thank EdliraZen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlvaDonnaHotels, Guest Relations Manager at Alva Donna Exclusive Hotel & Spa, responded to this reviewResponded 25 April 2017

Dear EdliraZen,

On behalf of Alva Donna Exclusive & SPA our team thanks you for your comment, that's so important for our team. We do our best to make holidays of dear guests as much beautiful as possible.

We will be glad to see you in Alva Donna Hotels again!

Sincerely yours,

Guest relations department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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