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Crystal Family Resort & Spa
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Reviews (671)
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175 - 180 of 671 reviews
Reviewed 10 June 2011

We all had a great time could not fault the hotel, food, entertainment, cleanliness,and staff, If there was one thing I would say is that the seats were a bit hard to sit on and could do with having a comfy sponge cover put on at night making the seat more confortable.
This hotel alough there was no children with us it would be a great holet for families.
I would recoment the rafting and the paragliding it was very good.

  • Stayed: May 2011, travelled with friends
    • Value
    • Sleep Quality
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    • Service
1  Thank Thetwins123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this reviewResponded 13 April 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Erkan YILDIRIM
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2011

exellant hotel going back next year with family we had a great time and lovely weather ,we only stayed a week because of half term .the whole resort was almost faultless ! a few minor niggles but what holiday doesent .
The beach was great always lots to do if your the sporty type with beach games and all the
water sports you will need .
I went parasailing for the first time and im 43 and afraid of heights ! FANTASTIC !!!!!!!!!
not what i was expecting but ZEKO AND HIS TEAM ARE VERY PROFFESIONAL AND
HELPFULL THANKS GUYS FOR LOOKING AFTER ME SO WELL LOVED IT
The rest of the hotel was just as good the food ,staff ,service and the spa was exellent 10/10

Room Tip: sea view is a must we didnt get one :(
  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank mattprimeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this reviewResponded 13 April 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Erkan YILDIRIM
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2011

I was here in 2010 August, with my wife and my son (11 y old).
We arrived at night, after the plane had a delay of 11 hours. We were all tired, but the reception staff was professional, so we were in our room in less then 10 min.
The room was very nice, with new furniture, carpeting on the floor and a large bathroom.
The hotel is very quiet, with discreet staff (I can say).
But the restaurant is full of young children - under 7 years, and the silence of the hotel, disappeared.
Beach is with sand but when you go into the sea, are small pebbles.
Water slides - swimming pool attraction - works several hours a day, with breaks between 12 and 17 when the sun is very strong.
The food is good, a lot of fruit but I could not find fresh orange juice. Maybe it was.
Otherwise, the hotel is great, and I recommend it to families with young children.

  • Stayed: August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DoruP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this reviewResponded 13 April 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Erkan YILDIRIM
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2011

Just returned from a week at Crystal Resort.My husband,myself.our daughter and 5 year old grandson booked a family room with a seperate bedroom.The room was lovely,very clean,very quiet ,much better than we expected.We have never tried all inclusive before so did not know quite what to expect regarding food and drink.Food was beautiful.There was so much choice.The same with drinks you could have cocktails ,beer,spirits,soft drinks etc any time.Children had their own buffet at lunch time.There was coffee/tea and cakes every day,popcorn,ice cream,waffles etc every day.Free pedalos were good.Our grandson loved the activities and the mini disco not to mention the water slides.All in all it was worth every penny.

  • Stayed: May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank jamlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this reviewResponded 13 April 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Erkan YILDIRIM
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2010

We arrived late, were in the room in a few minutes and then able to have late dinner at 11.30. Air conditioning worked OK and we had a lovely sea view room. There were a lot of Germans and Russians but we only went to chill out so not a problem. There was really good outside entertainment most evenings. The main pool was a bit full so we paid extra and went in the spa pool which had some shade as well. The spa looked a bit tired but the staff were really friendly. The main restaurant offered a good selection of food - help yourself so you could not have too little or too much., Trouble is most people are greedy! One criticism - it seems silly to close the towel bar and entertainment bar - we went to borrow a game and they were shutting - in the middle of the day they should be open. I was unfortunately ill and the service from the private doctors office was great and not too expensive. Good job shops were on site as there really is nothing else around apart from a few shops - it is too hot to go out - and Belek is 15 mins away down pretty rough roads.
Another criticism, we had booked a hire car to go on elsewhere and they were not allowed on site by the security guards - even though my husband had made arrangements with reception - not the sort of treatment you would expect at 5 star. The waiter service in the restaurant was definitely not 5 star but it was busy.
the beach was lovely, shingle to go over to get into sea and a couple of days the sea was dirty but the locals said that the wind was funny this year and it was rough in the middle of the day. 7a.m. was great in the sea like a millpond and got an appetite for breakfast. Would I go back - no - because we never go to the same place twice and it did have a bit of a feel of an upmarket butlins about it.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank anney1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this reviewResponded 13 April 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Erkan YILDIRIM
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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