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“FOUL AIR”

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View Inn and Suites JFK
Ranked #2 of 5 Hotels in Ozone Park
Reviewed 1 March 2014

Supposedly non-smoking room. Was surrounded by smoking rooms. Although I signed a statement that I was in a non smoking room and would have to pay $250 if i smoked. The stench from the other rooms filled the air of the entire floor. And worse , my room ! Even a towel stuffed on the floor by the door did not help. I left with my belongings, and person smelling like an ashtray !

  • Stayed: February 2014, travelled on business
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Review collected in partnership with La Quinta
1  Thank Margarete V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 - 220 of 383 reviews

Reviewed 28 February 2014

Nice Inn...Lousy location but they do have twice hourly shuttle service to JFK. Parking may not be adequate as they only have about 10 spaces. The place is very clean The room are comfortable and very clean. The breakfast was decent. AND...the prices are lower than any nearly comparable hotels or Inns in the JFK area.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with La Quinta
Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

For the price we paid, this had to be the most comfortable bed ever! And we have stayed in very upscale places! We used it for a rest period while we were working long long hours out in the cold, and it very much suited our purpose. Although we don't get to take advantage of the breakfast, I am sure it must be good. The hotel was booked solid on one of the 3 visits I had. We will use this location again, if and when we must.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with La Quinta
Thank Linda329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

I would not advise anyone to stay at this establishment. I know someone personally who worked at the front desk and was robbed at gun point in November 2013. When asked why isn't there any security available during the day they were told they didn't need it because they were robbed before but it took place at 3 am. So there is no need for security on a 24 hour basis. Point is, if the owners of this hotel are too cheap and do not care about their staff's safety, they definitely do not have concern for their patrons.

  • Stayed: November 2013, travelled on business
    • Location
Review collected in partnership with La Quinta
1  Thank blue j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

filthy furniture, sofa bed stained filthy, sofa mattress filthy, chairs worn out stained, filthy, computer chair worn out filthy, heating unit old not heating properly, bed mattresses not comfortable, parking problem, have to park on the road side and have to wake up before 7 am to move the car,

  • Stayed: January 2014, travelled with family
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Review collected in partnership with La Quinta
Thank Muhammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 28 January 2014

My main problem occurred when I called the hotel from JFK Airport Shuttle Pick-Up at approximately 8:50 on Monday, January 20th, to inquire what time the shuttle would be arriving for pick-up from the airport. The desk agent on the phone informed me that shuttled departs the hotel every hour on the hour. At 9:30 and still no La Quinta shuttle, I called the hotel to again inquire what time the shuttle would be arriving. When the agent told me the shuttle doesn't leave the hotel unless requested, I was extremely upset, as I felt that by calling the first time to inquire about the shuttle arrival, logic would have led the agent to inquire if the shuttle was required or she should have mentioned that it had to be blatantly requested. However, she started yelling at me once I expressed my frustration, saying that I was wrong and that I had not asked for the shuttle with her elevated tone of voice. When I responded to the agent that I had no desire to argue with her on the line and to simply send the shuttle, she continued to yell and explain that she was right, and I was incorrect. At this point, if I could have cancelled the reservation with no penalty, I would have more than willingly. I was extremely upset that as a service provider, the agent rather than apologize and immediately send the shuttle, instead decided to tell me that as a customer, I was wrong. After finally arriving to the hotel, the same agent (possible Marilynn) continued with her annoyed attitude. I decided to handle the issue in the morning. However, after a unsettlingly noisy one night stay, as I approached the desk in the AM, the male desk agent had his feet on the desk, watching tv with a hoody and I simply decided to never return to this very unprofessional mess of a hotel.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with La Quinta
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

I agree with Marti60. The staff was exceptionally friendly, which I needed after many flight delays due to snow and experiencing some rather rude airport employees! I found the bed to be very comfortable, the room small but clean and the take-out food from the local restaurant was wonderful. It's not an upscale motel, but I would definitely stay here again. For the price and just needing a warm, safe place to stay for the night - it was perfect!

Room Tip: My room faced the street, but I didn't find noise to be a problem at all.
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  • Stayed: January 2014, travelled solo
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Thank carole g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about View Inn and Suites JFK

Address: 111-26 Van Wyck Expwy, Ozone Park, NY 11420-1815 (Formerly La Quinta Inn & Suites JFK Airport)
Region: United States > New York > Queens > Ozone Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Ozone Park
Price Range: £1,207 - £1,259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — View Inn and Suites JFK 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Jfk Airport Hotel Ozone Park
La Quinta Inn And Suites Jfk Airport
View Inn And Suites JFK Ozone Park, New York

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