We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Eat here, but stay anywhere else!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Pine Hill Arms Hotel & Restaurant
Ranked #1 of 1 Hotels in Pine Hill
Cape May, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Eat here, but stay anywhere else!”
Reviewed 4 February 2013

We booked a three day vacation last minute because a big snow was in the forecast. We arrived late at night and it was snowing heavy. the room was horrendous, I actually cried.I am by know means fragile. First thing at daybreak we started looking for other accommodations. We ended up at a wonderful B&B. When we arrived at the second B&B the innkeeper took my hand and said "Don't worry honey , your ok now! Turns out we were far from his first Pine Hill rescue. To say the Pine Hill rooms aren't nice is a huge understatement. Here's the thing. When we asked our new innkeeper where to eat , he took us to The Pine Hill Arms. The food is Amazing. The owner is the chef and a graduate of The Culinary Institute Of America. I was worried about the kitchens cleanliness, but it was spotless with a glass wall for viewing the chef/owner at work. We have come back to the area many times and eat at the Pine Hill Arms. the price is right, the wine complimenting and the food heaven. Baffling as it sounds,COME TO EAT, BUT STAY ANYWHERE ELSE

Stayed March 2012, travelled as a couple
Helpful?
2 Thank Marialynn61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

45 reviews from our community

Traveller rating
    12
    8
    9
    4
    12
See reviews for
14
14
2
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Monroe, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 January 2013

We stayed there based on pictures of the place. My husband thought it looked quaint. The rooms are very old and extremely small. We had to leave our small suitcase by the exit door to get to the bathroom. There is nowhere to put ANYTHING. The bathroom is so small the toilet is right up against the tub, you can't move to change your clothes. The bed was extremely old and sloped down. Had to hang on to the edge of the mattress all night so I wouldn't fall off the bed. I've been to many hotels over my life and this was the worst. We are not hard to please people either. The breakfast consists of bagels that need to be toasted by a toaster that don't toast and defrosted coffee cake. Needless to say, we will not be going back. The only good thing was the people are friendly.

Room Tip: Find another place to stay
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Maureen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pine Hill hotels

Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2012

I recently stayed at the Pine Hill Arms Hotel with a few friends as we were traveling through the Catskill area - unfortunately, none of us checked the reviews (more on that in a moment). We based our decision to stay there on the photos of the rooms on the website and the reasonable price ($80 per night). The rooms we stayed in looked NOTHING like those on the website - bait and switch - when we each compared the rooms of our traveling mates, we found them all equally in a desperate state. In fact we would have left if there was any other place we could have gone that evening.

We were given rooms in a side building that looked like a frat house from the outside and was worse on the inside. To say it was a ramshackled building would be lending credit to it. If there is a governing authority for hotels, they would shut this place down. The building our rooms were in was unfit for habitants, each room was listing to the center of the building at such a degree you felt like you might roll right out to the bed or fall off the toilet! Everything was so old and tattered (beds, bedding, rugs, towels, etc.) that it just felt dirty.

As for the excellent reviews posted on this site, it makes me feel like I was in a completely different place. There is no way that this is a "quaint, cozy inn", not even close. A frat house would be in better condition. This hotel was beyond a bad experience. When you have to take the t-shirt that you've been wearing all day off and place it over the pillow, that's not good. I would not recommend this hotel.

Room Tip: If you must stay, I would specifically ask for the room that is shown in the photos on the website.
See more room tips
  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MEGirl96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, New York
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 January 2012

We spent the weekend there very recently to ski at nearby Belleayre Mountain.
We checked out their website first and looked at all the photos of their attractive rooms.
Don't let yourself get fooled.
The rooms look nothing like that.
First of all, there are no bulbs stronger than about 25 watts, so EVERYTHING is dark and dingey looking.
The rooms are clean, but as old as the nearby hills.
They are small and crowded with 2 beds, a sink, and a big, old, hissing radiator in it.
And the floors are crooked, but you can get a good grip on the carpet so you don't slide downhill.
The heat in the room is sporadic and erratic. Sometimes it's too hot, often too cold.
Even the breakfast dining area was quite cold.
The restaurant, though, is attractive and even a bit romantic.
The food was very good, as was the service, and the prices were very fair.
There's a bar adjacent to the restaurant and a comfortable lounge area with a fireplace/stove.The bar has a TV on, but no TV in the common room.
Supposedly the hotel has Wi-fi. Supposedly is being kind.
There is absolutely NO AT&T cellphone service anywhere and the Wi-fi barely works in the common room and didn;'t work at all in any guest room.
It kept going off more than it stayed on.
We gave up on it and walked across the street to the Colonial Inn which was much, much more to our liking and had excellent interent service.
Breakfast IS included with the room, but the choices are extremely limited.
It was a hot, sit down, and waitress served meal, but we had to take only what was offered that morning.
So if you are looking for a room very close to skiing and NOT looking for ANY amenities or any modern renovations, then you may enjoy the Pine Hill Arms Hotel (it's NOT a B&B).
We would have enjoyed it more if it was priced at their 1960's rate, which it deserves.

Room Tip: Insist on a 2nd floor room, otherwise you will wind up walking up 2 long flights of stairs with all...
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank longislanderlloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big Indian, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2011

We have never stayed at the Arms as we have a weekend home nearby but always have dinner there when we are here. Valerie and Robert Konefal have always been very gracious to us and we share a love of "retrievers" - theirs, two labs and ours, a "golden".

We can't say enough positive things about the wait staff, especially Linda and Bridget whom we are very fond of. They are warm and caring and we are no sooner seated than the glass of merlot and an insweetened ice tea appear without even being ordered! The food is plentiful, reasonably priced, and always delicious. Family and friends who have stayed with us feel the same way. It's a special place.

Diane & Joe

  • Stayed August 2011, travelled as a couple
    • Value
    • Service
Helpful?
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 February 2011

We reserved a room in mid-January with Valerie, who on the phone was very rushed and brusque and unclear in her explanation of how various things work, such as the deal to buy lift tickets through her hotel (I'm a journalist at the Wall
Street Journal, so probably an ok judge on clarity).
We arrived in the hotel that morning about 9:30 am to pick up our ski
tickets, and got the same very brusque, unsmiling and impersonal
treatment from Valerie, who is apparently one of the owners. For example, we asked if we could change into our ski clothes
after our 3.5 hour drive from Long Island. And she simply told me that the
men's room was closed. She didn't even offer an alternative. So, I went to
the ladies room feeling somewhat uncomfortable.
Later in the day I received the shocking news that my dear old father had
suddenly and unexpectedly passed away (Seymour B. Walzer--died Jan. 16, 2011). Naturally, we left skiing at Belleayre and immediately began driving home to join our family in mourning.
I called the hotel and spoke to someone other than Valerie (I forgot her
name--if I'm reminded I'd remember--but it was a woman), to let her know
that we wouldn't be able to make it due to my father's death, so as not to
expect us and not to hold the room for us. She never said she was sorry to
hear about my father, and never thanked us for advising her of our changed
plans (no crime against either one of those things, just thought it reflected the overall very cool treatment). Then I asked if we could have a rain check for
another time. And she simply said, no, we'd lost our reservation. So, we never actually got to stay there. And I never heard back from them again after leaving my telephone number. Pretty shabby treatment.

Stayed January 2011, travelled with family
Helpful?
6 Thank rwalzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPineHill, Owner at Pine Hill Arms Hotel & Restaurant, responded to this review, 29 March 2011
In response to Mr Walzer's review. He booked the room for his family for one nite. The room was not available upon his arrival since it was a Sunday of MLK weekend. We always tell people they can use the Ladies rooms for changing since the Men's room is located on the bar and closed for cleaning in the mornings. I can not believe that Mr Walzer felt incomfortable using it coming from the NYC area where very few bathrooms are separate anymore.
As to the lift tickets it is very hard to find the cheapest deal for families until they arrive and we find out how many people are skiing and waht is the best deal for them.The mountain is always running special promotions to help the local lodging establishments.Our lift ticket deals are listed on our web site and so is our cancelation policy that Mr Walzer was informed of when making his reservation. However if he did check his credit card statement, he would have noticed a credit for part of his stay was charged back that day.We are sorry for Mr. Walzers lost, we too lost a loved one this year.And it was a good thing that he did not have to deal with the airlines.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston Salem, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2010

I had a great time staying the Pine Hill Arms -stayed there for the Charlie Daniels concert at Belleyare and there he was having dinner two tables away in the Arms restaurant. Can’t beat that! Food’s great, bar is fun rooms clean but sparse. No elevators or room service - think country.

Stayed August 2010, travelled solo
Helpful?
1 Thank naresule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Pine Hill
4.2 mi away
Cold Spring Lodge
Cold Spring Lodge
#2 of 2 in Big Indian
81 reviews
1.0 mi away
Starlite Motel
Starlite Motel
#1 of 2 in Big Indian
204 reviews
8.2 mi away
Hanah Mountain Resort and Country Club
Show Prices
Show Prices
Show Prices
0.2 mi away
Belleayre Lodge
Belleayre Lodge
#2 of 2 in Pine Hill
35 reviews
0.3 mi away
Colonial Inn
Colonial Inn
#1 of 2 in Pine Hill
27 reviews
1.2 mi away
Gateway Lodge Bed & Breakfast
Show Prices
Show Prices
Show Prices

Been to Pine Hill Arms Hotel & Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pine Hill Arms Hotel & Restaurant

Property: Pine Hill Arms Hotel & Restaurant
Address: Main Street, P.O. Box 225, Pine Hill, NY 12465
Region: United States > New York > Catskill Region > Pine Hill
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Pine Hill
Hotel Class:2 star — Pine Hill Arms Hotel & Restaurant 2*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Pine Hill Arms Hotel & Restaurant reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pine Hill Arms Hotel And Restaurant
Pine Hill Arms Hotel & Restaurant New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing