The Del Monte Lodge was our go to hotel in Rochester but no more. It was worth paying a little extra for its service and amenities. However, those seem to have evaporated, and now we'd rather stay someplace that offers a better value, more consistency, and fewer fails.
The setting is very nice in the village of Pittsford by the canal. Unfortunately train noise will always be a problem and rooms are constrained to the dimensions of its previous iteration a property called the Depot. That's why space will never measure up to other premium hotels.
We experienced sheets with holes, peeling wallpaper, and a landscaping light that shined right into our room's window -- not conducive to a restful sleep. While some employees are working hard and doing their best to make guests comfortable, others don't seem to care.
- Official Description (provided by the hotel):
- Embrace a life less ordinary at The Del Monte Lodge Renaissance Rochester Hotel & Spa, located right along the historic Erie Canal. Once you arrive via our complimentary airport shuttle, you'll discover the distinctive yet sophisticated ambiance surrounding our AAA Four Diamond hotel. Outfitted with contemporary design and subtle rustic accents, our deluxe accommodations feature pillow-top mattresses dressed with custom duvets, cotton-rich linens and mounds of supportive pillows that guarantee a sound slumber. Be sure to reserve a table at Erie Grill, our on-site restaurant serving hand-crafted cocktails and American cuisine made with fresh, regional ingredients. When it's time to explore the area, soak up the culture by visiting the George Eastman Museum, the Village of Pittsford and Downtown Rochester. At our full-service spa, let tensions melt away with indulgent treatments such as massages, facials, pedicures and manicures. Make your next getaway an adventurous one at our hotel near Rochester, NY. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Del Monte Hotel Pittsford
- Renaissance Pittsford
- Pittsford Renaissance