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“Wonderful weekend”

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Hilton Garden Inn Rochester/Pittsford
Ranked #1 of 2 Hotels in Pittsford
Certificate of Excellence
GreenLeadersBronze level
Reviewed 14 October 2013

My wife and I stayed this past weekend at the Hilton Garden Inn in Rochester/Pittsford. The hotel was absolutely wonderful. The staff throughout the entire facility was friendly and very accommodating. The room was decorated well and very comfortable. I would highly recommend this hotel to couples and/or families visiting the Rochester area. The staff made our stay for the family wedding we were attending very enjoyable.

  • Stayed: October 2013, travelled with family
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Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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557 - 563 of 612 reviews

Reviewed 10 October 2013

A very comfortable and clean room - great bed - and complimentary in room internet-wi/fi are top priorities for us. All were delivered, and then some with this hotel. Staff are very friendly; lobby comfortable, quiet and guest refreshments at various times of day were very nice. We stayed four nights and were very pleased with everything. Easy access to Rochester and surrounding areas. Will check the Hilton Garden Inn for hotel accommodations at each place we visit in the future.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Barbara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

This hotel met my every need and expectation. The staff was wonderful and the room was well worth the price. I was in for a week long therapy training and it was very intense. All of the professionals commented on the kindness and professionalism of the staff. The soup and salad lunch was convenient and yummy! I WILL go back again in March and whenever I am in the Pittsford/Rochester area!

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Wyneshia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

This hotel in historic Bushnell's Basin recently branded as an HGI. It's very nice. Decent pool. Reliable restaurant. Nice rooms. But, it's the staff that really MAKES this place. They are unbelievable friendly, attentive, helpful and otherwise welcoming. I stay here every chance I get on my frequent trips to Rochester.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

From the kind and friendly service during check-in, to the very tasty food in the restaurant to the comfy beds and generous sized rooms...this Hilton was a winner - we were very pleased.

Even though the restaurant was empty when we walked in...they served us a super fresh salad, had great soup options and I loved their Mac and cheese...it was a great dinner.

Room Tip: Our room was on the "terrace" level which was the round level...if you don't like this...
See more room tips
  • Stayed: September 2013, travelled with family
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Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

We had a great experience at our recent stay. A surprise 60th B-Day party held at the hotel brought a number of close friends to the hotel. Staff was friendly and made us feel welcome, while also helping with the surprise factor. Rooms were very nice. All who stayed enjoyed the accommodations.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank John U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

We stayed in Pittsford while visiting friends in Rochester and this hotel was right off 490 and very comfortable. Very thing was up to date. Bed was terrific. We knew this place as The Brookwood Inn many years ago but it has been vastly improved. This will be our new Rochester trip hotel.

  • Stayed: September 2013, travelled as a couple
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Thank nearphillytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Phone Number:
Region: United States > New York > Finger Lakes > Pittsford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pittsford
Price Range: £107 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Official Description (provided by the hotel):
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford

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