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“Hilton Garden Inn Victor NY”

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Hilton Garden Inn Rochester/Pittsford
Ranked #1 of 2 Hotels in Pittsford
Certificate of Excellence
GreenLeadersBronze level
Cincinnati Oh, United States
Level Contributor
3 reviews
3 hotel reviews
“Hilton Garden Inn Victor NY”
Reviewed 2 November 2013

The hotel is an excellent place to stay. Convenient, very clean, accommodating staff, and reasonably priced. However, the food in the restaurant is below the quality that one would expect from this hotel chain.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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554 reviews from our community

Traveller rating
    381
    116
    41
    11
    5
See reviews for
207
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163
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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  • Any
English first
cincinnati
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 October 2013

Great service and friendly staff. I had stayed here prior to it becoming a Hilton Garden Inn and vowed I would never stay there again. I am so glad I gave it a second chance! The location is great and the renovation gave this hotel a much needed face-lift. The staff's overall friendliness and helpfulness was also a pleasant surprise. Hilton training was apparent. Congrats to all on a successful transition.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano Texas, United States
2 reviews
Reviewed 27 October 2013

An outstanding facility and an outstanding staff who make you feel comfortable and welcome, and give outstanding service. Check-in and Check-out was very smooth and efficient. The rooms were very spacious, comfortable, and pleasant. The lunch/dining facility was great.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saratoga, NY, USA
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 October 2013

The bed was very comfortable. When I saw the highway outside my window, I was concerned about noise. But once I closed the curtains, it was a total non-issue.
There is nothing within walking distance of the hotel. However, there are many places to eat near the Pittsford Mall which is about 2 miles down the road.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenThereToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethel Park, PA
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

My wife and I stayed this past weekend at the Hilton Garden Inn in Rochester/Pittsford. The hotel was absolutely wonderful. The staff throughout the entire facility was friendly and very accommodating. The room was decorated well and very comfortable. I would highly recommend this hotel to couples and/or families visiting the Rochester area. The staff made our stay for the family wedding we were attending very enjoyable.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 10 October 2013

A very comfortable and clean room - great bed - and complimentary in room internet-wi/fi are top priorities for us. All were delivered, and then some with this hotel. Staff are very friendly; lobby comfortable, quiet and guest refreshments at various times of day were very nice. We stayed four nights and were very pleased with everything. Easy access to Rochester and surrounding areas. Will check the Hilton Garden Inn for hotel accommodations at each place we visit in the future.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaithersburg, United States
1 review
Reviewed 8 October 2013

This hotel met my every need and expectation. The staff was wonderful and the room was well worth the price. I was in for a week long therapy training and it was very intense. All of the professionals commented on the kindness and professionalism of the staff. The soup and salad lunch was convenient and yummy! I WILL go back again in March and whenever I am in the Pittsford/Rochester area!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wyneshia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Rochester/Pittsford

Property: Hilton Garden Inn Rochester/Pittsford
Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Phone Number:
Region: United States > New York > Finger Lakes > Pittsford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pittsford
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Official Description (provided by the hotel):
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford

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