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Hilton Garden Inn Rochester/Pittsford
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Reviews (660)
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457
133
49
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6
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All reviewsfront deskerie canalgreat hotelbushnell's basinoff the highwayconference roomfamily weddingcookiesbusiness tripi highly recommend this hotelthe entire staffeasy accessfitness centerbreakfast buffeteastview mallroom was largerooms are clean
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564 - 569 of 660 reviews
Reviewed 19 February 2014

Everything was great, no issues. I have absolutely no complaints or suggestions. Location was perfect and I will be staying again on an ongoing basis. In fact, I am booking for this evening and expect to stay every 2-3 weeks.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

Great place to stay. I was reluctant at first because a lot of the reviews on line were not good but apparently there was a large renovation recently and it really shows. Super clean, staff great, very helpful and friendly. Despite it was a busy weekend they seemed to handle the crowd well. A very helpful sales manager name Brett assisted me with my reservation and room which ended up being perfect and Pat was outstanding at the front desk. Traveled with 2 kids and it was also very family friendly. I usually stay at Hampton Inn's but this was the only hotel available so I may reconsider next time.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank nicoler954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

My husband and I stayed here during a quick trip to Rochester. The hotel had changed owners and a complete remodel was evident! The value cannot be beat!!! Excellent service, "happy hour" in lobby, comfy bed/bedding and beautiful bathroom with a large walk-in shower (no tub). Pittsford, just south of Rochester, is a quaint town on the Erie Canal! Highly recommend this hotel.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank colleenc778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

The Hilton Garden Inn in Bushnell's basin, NY is a lovely, updated boutique hotel. The suites are especially spacious. The breakfast mimics those at hotels where breakfast is included. But Hilton garden Inn charges for breakfast. For a family of 6, this added $70 to our stay.

  • Stayed: February 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank kelley12867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

When we arrived in the middle of the night, the staff was very friendly and at the end of our trip they without question accommodated our late check out needs. Nice updated room with everything you may need. Very easy to find, right off the highway. Definitely would stay here again.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Claire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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