We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect in everyway” 5 of 5 bubbles
Review of Hilton Garden Inn Rochester/Pittsford

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Garden Inn Rochester/Pittsford
Ranked #1 of 2 Hotels in Pittsford
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect in everyway”
5 of 5 bubbles Reviewed 20 August 2014

We loved our stay at the Hilton Garden Inn. The location was PERFECT---cute village and canal trails/parks close to hotel. The hotel was very clean. I would highly recommend. It was the most relaxing atmosphere in the near bye villages. You wont be disappointed

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 947juneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

518 reviews from our community

Traveller rating
    352
    111
    40
    10
    5
See reviews for
194
96
30
150
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Victor, United States
1 review
5 of 5 bubbles Reviewed 20 August 2014

Excellent and personal service for our Sunday Breakfast. Thanks to Michael & Susan !! Sales staff did a great job to help us provide rooms for out-of-town guests. Our party was small in numbers but that had no bearing in how we were treated. We were welcomed with open arms and made sure that our family members felt special. Bride & Groom had one of the suites and were very please with the accomodations. Thank you Kimberly and all of the staff at Hilton Garden Inn

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evansville, United States
2 reviews
4 of 5 bubbles Reviewed 20 August 2014

The hotel was nice although the hallway doors were loud and did not seem to auto cushion.. The staff was friendly and helpful. The location had places to eat within walking distance, Overall the service andcleanliness was good, just a bit loud

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falls Church, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2014

I don't usually write reviews, but this hotel is exceptional. From the moment we checked in to the moment we left, the staff were excellent. Anything we wanted, they got it for us - from directions to our event, to freshly baked cookies at night. The room was clean, no smell; the bed was comfy. I actually had 2 good night sleeps! I highly recommend this hotel. I would stay there again!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortland, New York
1 review
5 of 5 bubbles Reviewed 18 August 2014

I was on the road and decided to stop into the Hilton Garden Inn to check out rates and I ended up in the bar. It was around 3:15pm on a Monday afternoon and I was trying to find a less expensive hotel to stay in, but I decided to stay for a drink. The food and beverage director, Anthony, was downstairs vacuuming the carpet and mentioned that the bar wasn't open until four, but he was willing to open the bar just for me. I was aware of other bars in the area, and I easily could have gone somewhere else, but for the politeness and offer I decided to give the business to the bar even though I wasn't going to stay there. Anthony was very personable, polite, and passionate about the business. He said how he was brand new to the brand and was very excited to learn more in his career. I was just shocked to see the bar was as slow as it was, but I did notice him go in to the lobby and ask other guests if they cared for a drink.

I was also greeted on the way out by Mark, he was also very personable and showed a great professionalism towards my visit, just a pleasant person. The only thing that was negative was the impoliteness of the girl working the front desk when she took a long time to let me know what the rate was. I wasn't so sure why this would take a while to tell me, hotel's usually have a set rate.

Although I did not end up staying with the Hilton in Pittsford, I felt it necessary to give my feelings on my very short but fairly pleasant experience while I was there.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Seneca, United States
1 review
5 of 5 bubbles Reviewed 15 August 2014

Hotel is extremely clean and the entire staff is friendly and welcoming. They even gave my son a slinky as a welcome gift! The hotel is easy to find, directly off the highway and close to many restaurants. If you don't want to leave the hotel, they have a restaurant that is kid-friendly in the lobby! The breakfast was made to order and was very tasty! We went to visit the Strong Museum, which is just a 10 minute ride! Great hotel and very very clean-I hope to stay there again in the near future! Keep up the great work!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jonchelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannibal, United States
1 review
4 of 5 bubbles Reviewed 15 August 2014

I was traveling with a group on a business trip and the entire staff were very accomodating. The hotel sits back off the street and is very quiet. The rooms were spacious, the mattresses were firm and comfortable. The bar was relaxing and the pub food was very good. I would highly recommend this hotel.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Pittsford
4.0 mi away
BEST WESTERN PLUS Victor Inn & Suites
3.2 mi away
The Del Monte Lodge Renaissance Rochester Hotel & Spa
3.5 mi away
Homewood Suites Rochester - Victor
Show Prices
Show Prices
Show Prices
3.1 mi away
Hampton Inn & Suites Rochester/Victor
7.5 mi away
Hampton Inn & Suites Rochester / Henrietta
5.3 mi away
Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Rochester/Pittsford? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Rochester/Pittsford

Property: Hilton Garden Inn Rochester/Pittsford
Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Phone Number:
Region: United States > New York > Finger Lakes > Pittsford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pittsford
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Official Description (provided by the hotel):
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, Southall Travel and Odigeo so you can book your Hilton Garden Inn Rochester/Pittsford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing