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“Great renovations on lobby and extras but rooms are in a big mess”

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Comfort Inn & Suites
Ranked #6 of 14 Hotels in Plattsburgh
Certificate of Excellence
Montreal, Canada
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great renovations on lobby and extras but rooms are in a big mess”
Reviewed 23 September 2011

The lobby, the pool, the restaurants all have been newly renovated, however the rooms have not been touched. The room I stayed in had chairs with the stuffing coming out, stains on the sofa and chairs, furniture that is shabby and spider webs all along the ceiling and floors.
On the other side, the pool is a great place for families, and the restaurants are quite good. As well the breakfast was good, alot of choice and a nice spaciuos breakfast room.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 reviews from our community

Traveller rating
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148
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Winthrop NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2011

The hospital recommended this hotel for me to stay at, while my other half was recovering. I have to say from the min I walked through the doors, the staff was so warm and caring! I was there for 4 nights. The rooms are immaculate, and hotel has a water park, full gym.Nice breakfast in the morning. Highly recommend this hotel!

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falls Church, Virginia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 August 2011

My only negative about this place was the lack of an elevator and the layout of the hotel made it also easy to get lost.
Parents/Kids probably will like the water park but I would have preferred a pool that's at least 4 feet deep to actually swim in.
The room was clean and well appointed, but I am surprised at the lack of a breakfast with the price of the room. Most hotels in this price range provide at least a continental breakfast. I guess they would like their patrons to use the Perkins Pancake House in the hotel...

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BuckeyeDDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2011

I have stayed at the Comfort Inn in Plattsburgh many times and I always enjoyed my stay. The personnel makes a huge difference and the rooms are always clean. I have seen a lot of Comfort Inns and Suites and this is certainly one of the best kept properties of the chain. And the breakfast is good and always plentiful. If you stay in Plattsburgh, you won't regret choosing this place.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gilles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2011

The service from the manager and staff are incredable, aiming to please their customers, and thats quite rare! They make you feel comfortable and extremely welcome. The rooms are spotless, and very well kept. Location is perfect for our needs... I really cant say anything negative about Comort Inn in Plattsburgh, it feels like home away from home, and that is thanks to the manager and his wonderful staff.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank kellyboogiemama49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erieville, New York
1 review
Reviewed 1 August 2011

Staff helpful and friendly.Room had dirty linen on fold out sofabed, hairdryer didn't work,and wallpaper peeling off wall in bedroom. bedroom air conditioned, sitting area hot and stuffy. minature golf non existant, steamroom down for maintenance. very difficult to get luggage to room (multiple stairs luggage cart not a good alternatve). Grounds littered and unkept.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank laurie02301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 July 2011

Extra large, modern, clean, comfortable rooms. I'm not usually a fan of hotel restaurants, but the one here is good. Brew pub beer was delicious.

Truly a superb hotel in this price range.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank marvin122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 411 State Route 3, Plattsburgh, NY 12901-6520
Phone Number:
Region: United States > New York > Plattsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Plattsburgh
#4 Business Hotel in Plattsburgh
#4 Family Hotel in Plattsburgh
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The property reopened Nov 4 2010. The hotel has a mini spray park and two water slides, Perkins Restuarant, Plattsburgh Brewing co., A 9 hole glow in-the-dark mini-putt and 32 game arcade and Eclipse Gym are all open for business. ... more   less 
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Also Known As:
Comfort Hotel Plattsburgh
Comfort Inn And Suites
Comfort Inn Plattsburgh
Plattsburgh Comfort Inn

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