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“Great hotel for business or pleasure.”

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Comfort Inn & Suites
Ranked #6 of 14 Hotels in Plattsburgh
Certificate of Excellence
Albany, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel for business or pleasure.”
Reviewed 2 September 2013

Friendly Staff. Clean. GREAT work out facilities (is a commercial gym with memberships. Hotel guests allowed to use facilities at no additional coast). Small 'waterpark' with splash island and two good sized waterslides. Good internet access. Convenient location.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frequenttraveler131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 4 September 2013
Thanks for your review on TripAdvisor! We are fortunate that we are partnered with Eclipse Fitness Center and can offer our guests so much more than the average hotel gym. We are so glad that you enjoyed our facilities and look forward to seeing you again.

John Fenimore
Guest Relations Manager
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276 reviews from our community

Traveller rating
    147
    86
    27
    8
    8
See reviews for
149
42
5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Montreal, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2013

I love it, the best Hotel in Plattsburgh, I go there almost every week and, I have never ever regretted my choise, great staff, wonderful breakfast, great location, spacious rooms, nice restaurants........GREAT PLACE!!!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harvey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 1 September 2013
Response
Thank you for your complimentary review. We have built our reputation on repeat business like yours. We will always be glad to be known as your home in the States!

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saratoga Springs, New York
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 August 2013

Very clean rooms and common areas. Tons of activities for kids with the water park, arcade, etc. Perfect for families. The free breakfast wasn't very good, but hey - it's free. Convenient location right off 87 and next to the big stores, restaurants, etc. We felt it was a very good value for the price.

Room Tip: Stay far away from the lobby area as it's noisy.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adam_burnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 1 September 2013
Thank you for taking the time to review us. Our indoor water park, mini-golf and arcade set us apart from all of the other hotels in the area. We are really glad that you enjoyed your stay and look forward to seeing you again.

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merrickville, Canada
Level Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 28 August 2013

Close proximity to many scenic sites in the Adirondacks: John Brown Farm, Lake Placid, Whiteface, Ausable Chasm.
Kids loves the waterslides and fountains but lamented the absence of an actual pool.
Beds were comfortable. Rooms clean / adequate size.
Food at both restaurants on site (Legends and Perkins) was average - always good when no one is ill from restaurant food.
Disliked the smell of smoke in the hallways, or urine near the doors to the back of the hotel.
The place is a maze and it did take a while to situate one's self.
Staff were friendly.
Flavoured water in the lobby was nice to "come home to" after a day of sightseeing.
Breakfast selection was good: certain we caught wind of Walmart-Campers cruising on in to the hotel and helping themselves to truck loads of food - The store is across the street and, as is customary in the US, it was literred with camper trailers too cheap to pay for a campground.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 1 September 2013
Thank you for your recent review. Our hotel has long been a favorite of Canadian travelers for many of the reasons you mentioned. We hope to see you again!

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williamsville, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2013

Enjoyed a very nice time at the Comfort Inn and Suites in Plattsburgh, New York. The staff by far were very helpful and friendly. The rooms were clean and comfortable. The breakfast area was easy to use and the server extremely friendly and helpful with any need one would have. The gym was an added bonus to my experience.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 5Mustang64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 1 September 2013
Thanks for your review and for staying with us. We are so glad the we provided you with excellent service while you were here. I will share your feedback with our staff as encouragement to keep up the great job!

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drummondville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2013

Amazing place to stay with your children! This is our second time at this hotel and it was even better than last time. We were on vacation with my sister in law and her children and they loved their stay. The staff is very polite and friendly. The rooms were clean and smelled good. Our King bed was comfortable, my daughter slept on the sofa bed, it was bumpy but we made it work, by padding it with our comforter. There was also plenty of place for a crib for the baby. Breakfast was very good, there's lots of choice, eggs, bacon, sausage, 2 kinds of waffles, toast etc....Pool is great ! The kids loved it so much, they preferred to stay at the hotel instead of going to the beach. We also went to the Fun zone and I have to admit I had as much fun as the kids ! We are definitely coming back next year!

Room Tip: Rooms on second floor are spacious. King bed with separate living space is great!
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karina c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 7 August 2013
Thanks for your review and for choosing to stay with us again. We realize that your experience with us begins with our staff and take pride in how we treat our guests. It is so nice to hear that we were able to provide you with excellent service while you were here. We look forward to your next visit.

John Fenimore
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montpelier, Vermont
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2013

Stayed at this hotel for a weekend getaway with the family. We got two king suite rooms for my fiancé, his mother and son and myself. The rooms were big enough and very clean. This hotel was great for our Nine year old. He had a blast at the pool with the water slides and in the basement of the hotel is an entire arcade! No problems with boredom at this hotel! LOL The hotel is in a great location with lots of shopping nearby and many places to choose from for places to eat. Great value and all around great hotel!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shrews83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 7 August 2013
Thank you for taking the time to review us. We are so glad that your family had such a great time. Champy’s Fun Zone, featuring an arcade, mini-golf and mini-bowling has long been a favorite of our youngest guests. We hope to see you and family the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 411 State Route 3, Plattsburgh, NY 12901-6520
Phone Number:
Region: United States > New York > Plattsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Plattsburgh
#4 Business Hotel in Plattsburgh
#4 Family Hotel in Plattsburgh
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The property reopened Nov 4 2010. The hotel has a mini spray park and two water slides, Perkins Restuarant, Plattsburgh Brewing co., A 9 hole glow in-the-dark mini-putt and 32 game arcade and Eclipse Gym are all open for business. ... more   less 
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Also Known As:
Comfort Hotel Plattsburgh
Comfort Inn And Suites
Comfort Inn Plattsburgh
Plattsburgh Comfort Inn

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