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“Lots of Extras in One Location”

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Comfort Inn & Suites
Ranked #5 of 14 Hotels in Plattsburgh
Certificate of Excellence
Reviewed 16 February 2014

I spent a week in Plattsburgh for business. I found this to be an excellent property with lots of extras. The rooms are spacious with comfortable beds and pillows; desk, and small kitchenette with coffee maker, microwave, sink and mini fridge. There was a nice flat screen tv with large variety of channels and free wifi with strong coverage throughout the property. The bathrooms are nice with plenty of hot water in the morning.

The hotel staff are friendly and accommodating. Whether they are recommending restaurants around town, giving directions, providing an ice scraper for vehicles (it was -17 below one morning) or extending check out times because of cancelled flights, the customer service was great.

The hotel is located close to the freeway and several stores including a Walmart. The stores are within easy walking distance. This is key if you weren't expecting subzero temperatures.

The hotel property has lots of extras. There is a 24 hour fitness center spa, that guests can access. There is also an indoor splash park, a bar and two restaurants. There is a free breakfast provided each morning and is what you'd expect from similar free breakfasts provided by other chains.

I recommend this hotel for business or for those traveling with family. I would certainly stay here again.

  • Stayed: February 2014, travelled on business
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Thank OgdenUtahRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 19 February 2014

Thank you for your excellent review and recommendation of our hotel! We appreciate the feedback you have shared here on TripAdvisor. Our staff takes pride in providing accommodating services to guests. Our indoor Splash Water-park is a family favorite, as is the complimentary full-hot breakfast buffet in the morning! The convenient location to area shopping malls and plazas further compliment our amenities you have mentioned above. Hope to see you again soon!

Reid LeBrun
Guest Relations Manager

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167 - 173 of 293 reviews

Reviewed 13 February 2014

We stayed at the Comfort Inn after a very long day on the road. The staff was pleasant and professional, there are two onsite restaurants that provide discounts to hotel guests, a small indoor water park, and convenient to shopping, if needed. Our room was super clean and quiet, and the choice of pillows and comfortable bed made for a good night's sleep. The continental breakfast and was decent and provided just what we needed to start our day. We did note that some of the other hotels in the vicinity were a bit less expensive, but this was well worth the extra money.

  • Stayed: February 2014, travelled with family
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Thank 50JerseyKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 14 February 2014

Thanks for your great review! In addition to the amenities you’ve mentioned above, we are the only hotel in the area to have a full size health club attached that is free for our guests to use (including fitness classes!). We would like to thank you for staying with us and look forward to your next visit.

Reid LeBrun
Guest Relations Manager

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Reviewed 10 February 2014

We took our two kids (4 and 8 years old) to the Comfort Inn and it is really like an affordable resort, where people can enjoy goof food, have fun and not leave the premises.

Our kids absolutely loved the Splash Park, three hours went by super quickly, the kids playing in the water and my wife and I reading our books, poolside.

After that we dried off and headed to Plattsburgh Brewing Company for dinner. As we are both vegetarians, we were pleasantly surprised by the variety of meals we had to choose from. I never eat pasta, but since they make it right there I had to try it. it was AMAZING. My wife had crabcakes, and they were amazing. We've had seafood all up and down the eastern seaboard so I chuckled when my wife said they might of been the best she's ever had. The beer is awesome too!

After dinner and an extra drink, we took the kids to Champy's Fun Zone and the kids had a blast. They loved playing games for tickets and really enjoyed getting a few little toys to play with, back in the room.

In the morning we went to Perkins for breakfast and the service was great, and the food too. It was so nice having a ton of things to do and never having to drive anywhere. It did allow my wife and I to have a few drinks, read our books and not feel guilty about doing so as the kids were entertained for the whole stay.

We can't wait to come back.

  • Stayed: February 2014, travelled with family
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Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 12 February 2014

Allow us to thank you for such a positive review! We are very pleased to hear your family enjoyed their stay with us! We are glad there was an amenity that each family member could enjoy. The Kitchen Manager of Plattsburgh Brewing Co. will appreciate your raving review! We look forward to your next visit; hope to see all of you again soon!

Reid LeBrun
Guest Relations Manager

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Reviewed 29 January 2014

Dropping our daughter off at SUNY, we stayed for 2 nights, along with our adorable (well trained) Maltese puppy. We often stay at Hampton Inn, which is generally the best motor inn around, but this time we had the pooch and Hampton doesn't take pets. We got the last room on a hallway, closest to the rear exit door. This was good for getting in and out, and if we had a barker, would be good for other guests as well. The two-queen room has a mini fridge and microwave, which we always use. The room is good sized and comfortable. A little tired design-wise, but given that it's a pet-friendly room perfectly acceptable. The only drawback is the heating unit. The low fan is still noisy and creates even drier air in the winter, so we turned it off at night.

The hotel incorporates two restaurants now, and offers a 15% discount on them, so we ate upstairs at the Plattsburgh Brewing company. The pasta and bbq wings were good and the bartender gives a nice pour of Pinot Noir. On a freezing winter night it's nice not to have to leave the premesis for dinner.

The location is great - as it's at the corner of a shopping center - Walmart, TJ Maxx, Home Goods, etc, plus a pizza shop and a couple other stores. If you find the back route, it's just a couple of minutes to the SUNY campus. Breakfast is adequate, not great, but good enough.

When we pick our daughter up next time we will surely return here if we have the doggy in tow.

  • Stayed: January 2014, travelled with family
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Thank MitchellNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 2 February 2014

Thank you for choosing to stay with us at the Comfort Inn! I am sure your Maltese puppy thanks you as well; we take pride in being a pet friendly hotel. The extra amenities you have mentioned above continue to make the Comfort Inn a unique destination resort hotel for the greater Plattsburgh area. Guests love the convenience of utilizing our Splash Water Park, two restaurants, 24-hour Eclipse Fitness Center and the Family Entertainment Center without having to leave the comfort of their hotel! We look forward to providing you and your puppy with another pleasant and comfortable stay the next time you are in Plattsburgh.

Reid LeBrun
Guest Relations Manager

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Reviewed 28 January 2014

We were up in the area to attend an indoor softball tournament at SUNY Plattsburgh and stayed here with the rest of the team. We had never been to the area before so we had no idea what kind of hotel this would be, fortunately it turned out to be a great hotel. The rooms are spacious and ours included a microwave, mini refrigerator, coffee maker and small bar sink in the living room area. The bed was very comfortable as were the pillows. There was adequate room to work at the desk in the bedroom area as well as either of the 2 tables in the living room. The room was clean and the bathroom was adequately stocked. The only issue we had with the room was controlling the temperature. I think that was more an issue with us than the equipment. The hotel offers a complimentary breakfast (even though there is a Perkins Restaurant attached) that was wonderful. The hotel also had a mini water park, family fun center, work out area (more like a full sized gym) and Plattsburgh Brewing Company restaurant. There were a ton of shops within walking distance of the hotel and plenty of parking. We will definitely stay here again when visiting Plattsburgh.

Room Tip: Only one set of elevators to service quite a large complex. There are only two floors, so rooms on...
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  • Stayed: January 2014, travelled with family
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Thank Buckoranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 2 February 2014

Thank you for such a positive review of our hotel; it is always beneficial to hear when guests have enjoyed their stay with us! Our spacious rooms and our new firm or soft pillow program compliment the extra amenities that you mentioned above. We are pleased to have been able to make your first trip to the Plattsburgh area a memorable one; we look forward in continuing to provide you with excellent guest service the next time you visit Plattsburgh.

Reid LeBrun
Guest Relations Manager

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Reviewed 26 January 2014 via mobile

I wanted to host a little gathering for work, but didn't feel like doing it at my place. I decided to rent a suite at the Comfort Inn and was truly pleased with the results! Everyone loved the spacious room and commented on how nicely it was decorated. There was a big enough kitchen to mix drinks and heat up snacks, too. The only annoyance was trying to figure out the heater, but once we all started to mingle it didn't matter. Once everyone left, I slept like a baby in my big, comfy bed. It was amazing to just leave a nice tip and not have to do a thorough cleaning. I hope I can have all of my future parties like this!

Stayed: January 2014, travelled with friends
Thank Cat Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 27 January 2014

On behalf of my staff at the Comfort Inn, we are pleased to hear about your stay with us. We strive to provide memorable experiences for our guests; it’s always a pleasure to receive positive feedback. We look forward to your future travel and party needs!

- Reid LeBrun
Guest Relations Manager

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Reviewed 20 January 2014

A super hotel for families! The rooms are spacious and clean, a nice breakfast is offered, however its all the extras that the hotel offers which makes this hotel a must! The pool is alot of fun for the children and a very fun game room in the basement! The restaurants and bar are also really nice! This hotel just has so much to offer!!!

  • Stayed: January 2014, travelled with family
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Thank Tarale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 26 January 2014

Thank you for another positive review here on Trip Advisor! We are one of the few hotels in the greater Plattsburgh area that offer our guests with as many amenities and the convenience of being under one roof! Thank you for the opportunity to serve you; we look forward to seeing you again soon.

Reid LeBrun
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Address: 411 State Route 3, Plattsburgh, NY 12901-6520
Phone Number:
Region: United States > New York > Plattsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Plattsburgh
#4 Business Hotel in Plattsburgh
#4 Family Hotel in Plattsburgh
Price Range: £75 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The property reopened Nov 4 2010. The hotel has a mini spray park and two water slides, Perkins Restuarant, Plattsburgh Brewing co., A 9 hole glow in-the-dark mini-putt and 32 game arcade and Eclipse Gym are all open for business. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Plattsburgh
Comfort Inn Plattsburgh
Plattsburgh Comfort Inn

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