We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Moving my ranking down...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Microtel Inn & Suites by Wyndham Plattsburgh
Ranked #3 of 14 Hotels in Plattsburgh
Certificate of Excellence
GreenLeadersBronze level
Level 6 Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Moving my ranking down...”
Reviewed 3 May 2014 via mobile

I'm sorry to do it because I've always thought this was a good, clean and inexpensive place to stay. Why the downgrade? I DETEST smoke. This is supposed to be a nonsmoking establishment. The first room we got smelled like someone was smoking in the bathroom. The second room was much better but we still had to sleep with the window open because of lingering smoke in the room. They need to significantly raise their fine to those who smoke and they need to fix the rooms that smell.

Stayed May 2014
Helpful?
Thank 874World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 13 May 2014
Thank you for sharing your thoughts regarding your recent stay at the Plattsburgh Microtel. As you know, we are a nonsmoking facility, however there are occasional guests that disregard this, and smoke inside the hotel regardless. We have a $100 room-cleaning fee in place as a penalty, providing us with additional resources to steam-clean the room and shampoo the carpets, etc. In this case, however, it sounds as if our normal procedures were not observed, or (in the case of the second room) was not picked up by our housekeeping staff. As you are aware from your previous stays, our room cleanliness and our commitment to condition is one of our most serious goals.

I would like to apologize for the oversight, and would like to assure you that our efforts to ensure that no room is put into service while in need of remediation. Should you make a return trip to the hotel, we will demonstrate our ongoing commitment to quality that you've come to expect from your previous stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,007 reviews from our community

Traveller rating
    570
    333
    75
    19
    10
See reviews for
395
317
71
143
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Michigan
Level 5 Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 May 2014

The most important thing for me after a long day is whether the room is clean, quiet, with excellent bedding. This hotel fits the criteria. Be advised the bathroom counter area is compact. The only weak link here is a limited seating and selection in the breakfast area. Lots of places to eat nearby if a limited continental does not work for you.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanchaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 13 May 2014
Thank you very much for taking time to post a review of the Plattsburgh Microtel! I am happy to hear that you were pleased with our cleanliness and our bedding selections. We continue to maintain high-quality linens and mattresses, as we are aware that the bed is the centerpiece of a hotel stay.

I appreciate your feedback regarding breakfast, as well. We use guest feedback like yours to know where to direct our efforts toward improving, and our breakfast choices continue to grow over time. And, for those guests that desire a hot breakfast, we are fortunate to be located near two restaurants that serve an excellent one (The Hungry Bear being my favorite).

If you are in need of a hotel room in the future, don't hesitate to reserve!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beebe Plain, Vermont
1 review
Reviewed 1 May 2014

I had a king sized whirlpool room. The room was clean, fresh and wonderful. Comfortable bed, kitchenette and window seat. Whirlpool was comfortable and immaculately clean. Staff was helpful and allowed us to have a later check out than normal.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 7 May 2014
Thank you for taking the time to fill our a review of the Plattsburgh Microtel! I'm happy to hear that you enjoyed your time in our whirlpool suite with the queen-sized bed. Our suites make a great choice for those looking to relax on their trip, and are a good addition to the offerings in a standard suite. I'm also happy to hear we were able to accommodate your later check out , which can help when you need a place to spend some time in the morning as well. Rest assured, however, that the same attention to detail is shown to all of our room types, so if you ever need a room with fewer amenities you'll find the same level of cleanliness and comfortable bedding regardless of choice.

If you find yourself in need of a room in the area again, please don't hesitate to call. We would love to provide you with a stay every bit as enjoyable as this one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sainte-julie, Quebec
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 April 2014

Very nice hotel close to all restaurants, malls and just 10 minutes from the airport. Very nice staff, good breakfast, very clean. Only bad comment is the bed confort, old matress or cheap but not comfortable.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Isabelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 7 May 2014
Thank you for taking the time to post a review of our hotel on TripAdvisor! I'm glad that you enjoyed your stay with us, and that our convenient location and cleanliness helped to make your time here enjoyable.

I appreciate your feedback regarding our mattresses. You will be happy to know that we are in the process of replacing all of our mattresses with a new pillowtop variety, which are even more comfortable than our previous mattress styles. At the hotel, we know that the bed is the centerpiece of our guests's stay, so we place top priority in ensuring that our bedding is never cause for lost sleep.

I hope you'll give our beds another try and see what a great difference the pillowtop mattress makes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Plattsburgh hotels
0.4 mi away
Best Western Plus Plattsburgh
Best Western Plus Plattsburgh
#2 of 14 in Plattsburgh
795 reviews
0.2 mi away
Days Inn & Suites Plattsburgh
Days Inn & Suites Plattsburgh
#6 of 14 in Plattsburgh
878 reviews
0.1 mi away
Hampton Inn & Suites Plattsburgh
Show Prices
Show Prices
Show Prices
0.3 mi away
La Quinta Inn & Suites Plattsburgh
0.1 mi away
Fairfield Inn & Suites Plattsburgh
0.7 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#7 of 14 in Plattsburgh
281 reviews
Show Prices
Show Prices
Show Prices

Been to Microtel Inn & Suites by Wyndham Plattsburgh? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Microtel Inn & Suites by Wyndham Plattsburgh

Property: Microtel Inn & Suites by Wyndham Plattsburgh
Address: 554 State Route 3, Plattsburgh, NY 12901-6526
Phone Number:
Region: United States > New York > Plattsburgh
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Plattsburgh
#2 Family Hotel in Plattsburgh
#2 Business Hotel in Plattsburgh
#2 Romantic Hotel in Plattsburgh
#3 Green Hotel in Plattsburgh
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Plattsburgh 2*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Microtel Inn & Suites by Wyndham Plattsburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plattsburgh Microtel Inn And Suites
Plattsburgh Microtel Hotel Plattsburgh
Microtel Plattsburgh

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing