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Microtel Inn & Suites by Wyndham Plattsburgh
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Reviews (1,084)
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615
356
80
22
11
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All reviewswindow seatbagelscontinental breakfastroom was cleanbed and pillowsdesk clerkstaff was very friendly and helpfulsmall roomdefinitely stay here againbooked this hotellate checkone night staya great staysuny plattsburghcoffee makerplattsburgh areaparking lot
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553 - 558 of 1,084 reviews
Reviewed 19 August 2014

clean place. Thin walls but just ran air conditioner to drown out the noise. Staff was great and friendly.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank rbf18270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this reviewResponded 20 August 2014

Thank you for reviewing the Plattsburgh Microtel on TripAdvisor! We are always happy to hear what our guests have to say about their time with us in the hotel, and I'm very happy to know that we were able to meet your needs on your stay with us. Our housekeepers work very hard to ensure that our rooms are up the standards of cleanliness that we would expect in our own homes, and our front desk staff prides themselves on being a valuable resource for our guests during their time here. I have passed along your comments to them--they love to know they've met their commitment to our guests.

Thank you once again for your review; we would be proud to provide you with another enjoyable stay in the city on your next trip up!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this reviewResponded 19 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this reviewResponded 19 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 August 2014

We got a great rate on the room and it was a newer property and the room was clean. The mini fridge didn't work all that great and Microtel free breakfast is very basic so if you are looking for something like what Hampton does this is not in that league but overall it was a fine hotel. Lacks amenities too, like a pool.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this reviewResponded 18 August 2014

Thank you for posting your review of the hotel! Our refrigerators are outfitted with thermostat controls that allow guests to tailor the temperature to their needs; if there is ever an issue with the thermostats in the refrigerator we are more than happy to troubleshoot or replace the fridge immediately. Our front desk staff is available 24 hours a day to assist with any issues that may arise during a stay, so never hesitate to call.

I would also like to express my appreciation for the fact that you are holding us to the same standards as hotels that are twice as expensive as us. As an economy hotel, we work very hard to compete with the midscale hotels in the area, so we know that our service is being compared "out of our league" each day. We work hard to maintain our quality and are proud to hold the second highest rating in Plattsburgh among all of the hotels in the city. However, if there is anything that we can do to improve your stay, we are willing to do everything we can to make that happen.

We hope to have an opportunity to serve you again in the future and provide you with a perfect stay!

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Reviewed 15 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this reviewResponded 18 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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