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“Excellent hotel”

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Microtel Inn & Suites by Wyndham Plattsburgh
Ranked #3 of 14 Hotels in Plattsburgh
Certificate of Excellence
GreenLeadersBronze level
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948 reviews from our community

Traveller rating
    538
    312
    72
    17
    9
See reviews for
371
302
65
132
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sainte-Marthe-sur-le-Lac, Quebec, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2014

We went there to have a standard room with a coupon, unfortunately for us there was no more. The person at the desk told us that for $20,00 more we could have a suite, by wich we agreed. We got in the room and we were suprise to have such a nice room with fridge, sofa, micro wave, Tv, hair dryer, Wifi, etc..It was very clean an the interior smelled fresh. Everything was tip top perfect better than we hope so and much better than hotel room that we paid more for previously.

With the room we had breakfast wich was very complete, bread, bagel, muffins, cereal, oath meal, grits, yougourt, real apple & orange juice, etc...The bed was comfortable and the room was cozy.

This is the best hotel room I got for my money so far and I'd go back anytime.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank France B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 17 September 2014
Thank you very much for your review of the Plattsburgh Microtel! I'm happy to hear that we were able to accommodate you in one of our suites for your stay. They are a modest increase in price and come with a slew of extra amenities and perks that make them a great choice for guests looking for a little more room and comfort. Our maintenance and housekeeping teams all work their hardest to ensure that when something does break down it is fixed or replaced promptly so that all of our room types offer the same guarantee of cleanliness and comfort.

I would like to express my appreciation for your choice of our hotel on your visit to the area, and look forward to another chance to serve you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2014

clean place. Thin walls but just ran air conditioner to drown out the noise. Staff was great and friendly.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank rbf18270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 20 August 2014
Thank you for reviewing the Plattsburgh Microtel on TripAdvisor! We are always happy to hear what our guests have to say about their time with us in the hotel, and I'm very happy to know that we were able to meet your needs on your stay with us. Our housekeepers work very hard to ensure that our rooms are up the standards of cleanliness that we would expect in our own homes, and our front desk staff prides themselves on being a valuable resource for our guests during their time here. I have passed along your comments to them--they love to know they've met their commitment to our guests.

Thank you once again for your review; we would be proud to provide you with another enjoyable stay in the city on your next trip up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brick
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 August 2014

We got a great rate on the room and it was a newer property and the room was clean. The mini fridge didn't work all that great and Microtel free breakfast is very basic so if you are looking for something like what Hampton does this is not in that league but overall it was a fine hotel. Lacks amenities too, like a pool.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan M, Operations Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, 18 August 2014
Thank you for posting your review of the hotel! Our refrigerators are outfitted with thermostat controls that allow guests to tailor the temperature to their needs; if there is ever an issue with the thermostats in the refrigerator we are more than happy to troubleshoot or replace the fridge immediately. Our front desk staff is available 24 hours a day to assist with any issues that may arise during a stay, so never hesitate to call.

I would also like to express my appreciation for the fact that you are holding us to the same standards as hotels that are twice as expensive as us. As an economy hotel, we work very hard to compete with the midscale hotels in the area, so we know that our service is being compared "out of our league" each day. We work hard to maintain our quality and are proud to hold the second highest rating in Plattsburgh among all of the hotels in the city. However, if there is anything that we can do to improve your stay, we are willing to do everything we can to make that happen.

We hope to have an opportunity to serve you again in the future and provide you with a perfect stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Plattsburgh

Property: Microtel Inn & Suites by Wyndham Plattsburgh
Address: 554 State Route 3, Plattsburgh, NY 12901
Phone Number:
Region: United States > New York > Plattsburgh
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Plattsburgh
#2 Business Hotel in Plattsburgh
#2 Family Hotel in Plattsburgh
#2 Romantic Hotel in Plattsburgh
#3 Green Hotel in Plattsburgh
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Plattsburgh 2*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Ebookers, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Microtel Inn & Suites by Wyndham Plattsburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plattsburgh Microtel Hotel Plattsburgh
Plattsburgh Microtel Inn And Suites
Microtel Plattsburgh

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