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“Just don't.”

Ponderosa Steakhouse
Ranked #44 of 49 Restaurants in Potsdam
Cuisines: American
Restaurant details
Potsdam, New York
Level 2 Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Just don't.”
Reviewed 25 July 2013

I like to call it Ponder-Gross-a. Most of the food on the buffet I award the barely edible status. You can also order meals which although slightly more edible than what is on the buffet are not much better. Meat in the meals is usually way overcooked and tough.

Visited July 2013
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 reviews from our community

Visitor rating
    2
    9
    5
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Uranium City, Canada
Level 6 Contributor
118 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Clean & hot & tasty”
Reviewed 30 June 2013

Ok, so far, i've eaten in NL,NS,NB, and a few New England locations, so if you have never been to one of these franchises, it's very much like a Bonanza Restaurant, you get in line, you read a chart, make your pick , get your drink, then pay. The Salad and Soup, were fresh,hot, and Tasty. Its cafeteria style, if you just want soup and salad, its a great deal. Loads of Choices, and they will do their best to make you happy. It's hard to find this chain anymore, so if you see one go in.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tenthousandshort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Food excellant -Service lacking”
Reviewed 17 May 2013

POTSDAM PONDEROSA STEAK HOUSE, excellent food cooked just the way you ordered and prices that are reasonable. However customer service was not so hot. There was a line waiting to get in, not because the restaurant was ‘packed’, but because the cashier was painfully slow.
Part of the problem was the method of ordering from the varied menu options and paying right at the front door, which in and of itself took time as each customer pondered the menu and picked out the available ‘sides’, right at the entrance. The pleasant enough young man who was manning the cash register seemed to move only in slow motion. As we were eating, the register was left unattended; I timed a pair of customers having to wait for a full two minutes before the young man wandered back.
Our waitress, a nice neat cheerful appearing young lady, had difficulty filling the drink order. Confusing Raspberry and Strawberry flavoured drinks. When the error was pointed out, she returned with another Strawberry drink! When told about the second error, she argued with the customer, my sister, that the drink was indeed Raspberry, in frustration my sister settled for a glass of water, leaving the Strawberry drinks untouched.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank umrcop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somers, Connecticut
Level 6 Contributor
155 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Quick lunch”
Reviewed 1 April 2013 via mobile

Ordered meals - late lunch before a long drive..... Had not been to a Ponderosa before and did not understand what "buffet" meant. Was shocked at how much food was available and how much the patrons were eating!

Steaks were "ok".

Service was outstanding as we made an ordering mistake... Staff bent over backwards to assist.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DonMacL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malone New York
2 reviews
“Great salad Bar”
Reviewed 22 January 2013

Great Salad bar, clean well prepared food, great service. They have a Senior discount and 55 is the magic number.......

Visited January 2013
Helpful?
Thank Bonnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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