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Best Western Plus The Inn & Suites At The Falls
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Reviews (654)
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All reviewshappy houroff the beaten pathbest westernscomplimentary winesmall riversmall barwafflesbreakfast roomwaffle makernice hotelhard boiled eggsbreakfast sandwichhudson valleylounge areaking suitepleasant staybeds were comfortable
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455 - 460 of 654 reviews
Reviewed 23 April 2014

This is one of the older Best Westerns, but seems well kept. Some of the furniture could be updated. It's a fair distance from the centre of town, but it's in a nice location on the banks of a small river.

There is no restaurant so you have to drive into town about 15 minutes for meals. Breakfast is provided in a room off the lobby and overlooking the river.

Stayed: April 2014, travelled as a couple
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 25 April 2014

Our hotel is really one of the youngest in the area. We pride ourselves in a clean and well maintained property. Yes the stream is a great asset for our guests, very relaxing. We do have many restaurants with in a 4 mile radius of the hotel that we recommend. Thank you for writing your review and your opinion. We love to get guest feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Overall I was happy with our stay, especially with the 2 free drinks at happy hour, which was a really nice touch. But the breakfast options offered were below average at this location, especially for my wife and I who are vegetarians. All the breakfast sandwich/burrito options had bacon, ham or turkey. Not to mention they were the premade kind that you microwave.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 23 April 2014

Thank you for sharing your comments with me earlier. We try to serve an assortment of breakfast items for all guests to enjoy. We have recently added gluten free cereal, and now a Oatmeal Almond waffle that is full of O Mega 3 with no nut allergies this week. I am sorry that the offerings did not fit your diet well. Things are always changing. We are happy you enjoyed your stay otherwise and hope to see you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Stayed one night, and wished we could have stayed longer. Loved the terrace overlooking the creek, took advantage of the manager's reception and enjoyed a lovely sunset with complimentary wine. The suites were nice- clean and comfy and perfect for the price. Shehzadee was incredibly sweet and helpful. We'll definitely return if up in the area in the future! A hidden gem for sure!

  • Stayed: April 2014, travelled with family
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Thank Amy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 23 April 2014

Thank you for staying with us and we are delighted that you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

My husband and I and our extended family really enjoyed our stay at The Inn at the Falls. We were in town to celebrate our daughter's 21st birthday. The hotel has all the comforts of home; a comfortable bed with lots of pillows, clean showers, a nice breakfast with a beautiful view of the falls and my most favorite thing, a fireplace in the common dining room. The staff was extremely accommodating and friendly. We found this hotel in 2011, just after it was taken over by Best Western and completely refurbished. We have stayed here every time since when we visit our daughter. It's a great place to stay!

Room Tip: The corner room we stayed in was very quiet.
  • Stayed: March 2014, travelled with family
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1  Thank s w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 2 April 2014

Thank you for writing such a nice review and for staying with us. You have a very nice family and we enjoyed having them all here for the weekend.

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Reviewed 31 March 2014

An exceptional property. They really make you feel at home. The hotel is very clean and the staff extremely friendly and helpful. We also enjoyed the view from our room, overlooking the river flow and falls.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Leslie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 2 April 2014

Leslie thank you so much for staying with us. We hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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