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“Excellent Stay”

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Best Western Plus The Inn & Suites At The Falls
Ranked #2 of 13 Hotels in Poughkeepsie
Reviewed 8 May 2014

Setting for hotel was beautiful . Right on the water with outside patio to eat your breakfast or relax. Room was very clean, bed and pillows were so comfy. Breakfast was furnished and had variety of choices. Hostess at breakfast very friendly and kept things filled up and always checking to see if she could get you anything. Overall stay was for just 1 night but would have loved to stayed longer.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Marielen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 9 May 2014

Next time we hope you can stay longer and enjoy the Hudson Valley. Thank you for staying with us.

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Reviews (618)
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419 - 425 of 618 reviews

Reviewed 6 May 2014

I've been a lifelong resident of the area, but when family from across the country stayed here, I wanted to see what the rooms were like, as I had grown up near the hotel. I stopped by just to visit and I wasn't disappointed at all - as a matter of fact, I was so impressed - I decided to stay the night, myself, and get some long overdue bonding time in with family. The room was sizable, clean, comfortable with updated amenities, and to be quite honest, I was pleasantly surprised all around. The staff is attentive and took care of us, the bedding is great, and I'd certainly recommend this hotel to friends or family visiting the area in the future, or even as a quick getaway for locals. Some nice bonuses included free breakfast (which was delightful and filling), a free newspaper, as well as a bar in the hotel that has a complimentary manager's reception every day, with two free glasses of wine, or two bottles of beer. The view of the Wappingers Creek is great from many of the rooms, as well as from the dining room. There's also an outdoor patio off the dining room, directly overlooking the creek, which is wonderful in appropriate weather. All-in-all, we had a very memorable, great time and after years of seeing it, I was thoroughly impressed.

Room Tip: I'd recommend pretty much any room with a view of the creek, which I believe is the majority of...
  • Stayed: December 2013, travelled with family
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1  Thank JohnPCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 7 May 2014

Thank you for telling our future guests your thoughts on our hotel. Reviews are great when people are looking to book hotels for themselves. We always strive to give our guests superior customer care, and we are happy we did not disappoint. We hope to see you back in the future.

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Reviewed 3 May 2014

We have stayed in the single rooms and during the last 2 stays we requested a suite. It was extremely comfortable, clean and spacious, not that the single rooms were not pleasant but the suites are delightful. The rooms facing the creek did not disappoint me. The view of the falls is very relaxing. My husband and I plan to return again and again...

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
2  Thank MADELINE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 5 May 2014

Thank you for staying with us and we are all happy you enjoyed your stay.

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Reviewed 23 April 2014

This is one of the older Best Westerns, but seems well kept. Some of the furniture could be updated. It's a fair distance from the centre of town, but it's in a nice location on the banks of a small river.

There is no restaurant so you have to drive into town about 15 minutes for meals. Breakfast is provided in a room off the lobby and overlooking the river.

Stayed: April 2014, travelled as a couple
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 25 April 2014

Our hotel is really one of the youngest in the area. We pride ourselves in a clean and well maintained property. Yes the stream is a great asset for our guests, very relaxing. We do have many restaurants with in a 4 mile radius of the hotel that we recommend. Thank you for writing your review and your opinion. We love to get guest feedback.

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Reviewed 22 April 2014

Overall I was happy with our stay, especially with the 2 free drinks at happy hour, which was a really nice touch. But the breakfast options offered were below average at this location, especially for my wife and I who are vegetarians. All the breakfast sandwich/burrito options had bacon, ham or turkey. Not to mention they were the premade kind that you microwave.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 23 April 2014

Thank you for sharing your comments with me earlier. We try to serve an assortment of breakfast items for all guests to enjoy. We have recently added gluten free cereal, and now a Oatmeal Almond waffle that is full of O Mega 3 with no nut allergies this week. I am sorry that the offerings did not fit your diet well. Things are always changing. We are happy you enjoyed your stay otherwise and hope to see you back in the future.

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Reviewed 14 April 2014

Stayed one night, and wished we could have stayed longer. Loved the terrace overlooking the creek, took advantage of the manager's reception and enjoyed a lovely sunset with complimentary wine. The suites were nice- clean and comfy and perfect for the price. Shehzadee was incredibly sweet and helpful. We'll definitely return if up in the area in the future! A hidden gem for sure!

  • Stayed: April 2014, travelled with family
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Thank Amy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 23 April 2014

Thank you for staying with us and we are delighted that you enjoyed your stay.

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Reviewed 31 March 2014

My husband and I and our extended family really enjoyed our stay at The Inn at the Falls. We were in town to celebrate our daughter's 21st birthday. The hotel has all the comforts of home; a comfortable bed with lots of pillows, clean showers, a nice breakfast with a beautiful view of the falls and my most favorite thing, a fireplace in the common dining room. The staff was extremely accommodating and friendly. We found this hotel in 2011, just after it was taken over by Best Western and completely refurbished. We have stayed here every time since when we visit our daughter. It's a great place to stay!

Room Tip: The corner room we stayed in was very quiet.
  • Stayed: March 2014, travelled with family
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1  Thank s w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded 2 April 2014

Thank you for writing such a nice review and for staying with us. You have a very nice family and we enjoyed having them all here for the weekend.

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Additional Information about Best Western Plus The Inn & Suites At The Falls

Address: 50 Red Oaks Mill Road, Poughkeepsie, NY 12603-3260
Phone Number:
Region: United States > New York > Poughkeepsie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Poughkeepsie
#3 Family Hotel in Poughkeepsie
Price Range: £89 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus The Inn & Suites At The Falls 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Enjoy complimentary beer and wine daily at our Manager's Reception 5:30 PM to 7:30 PM. Guests can enjoy a complimentary breakfast each morning. We are a new 100% renovated hotel in the Historic Hudson Valley. Near IBM, Vassar and Marist Colleges. We have a beautiful setting along the water to relax after a busy day of site seeing or business meetings. Our hotel offers guests a country setting just minutes from Route 9 and all that the Hudson Valley has to offer. We have a 24 hour business center and state of the art fitness center. Complimentary Wireless High Speed Internet in the entire hotel and select rooms with Wired High Speed internet also. All rooms have Mircowave and Fridge. Enjoy a Jacuzzi whirlpool in all the King Suites. ... more   less 
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Also Known As:
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie

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