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“College overnight”

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Days Inn Poughkeepsie
Ranked #7 of 13 Hotels in Poughkeepsie
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559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Poughkeepsie
1 review
Reviewed 18 March 2014

Mix up a bout my confirmation for my room I reserved a double bed no smoking and received a one bed no smoke And then I got charge three times on my credit card and now is charged a bank fee on my account

  • Stayed March 2014, travelled solo
    • Value
    • Location
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Review collected in partnership with Days Inn

Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RupsonHospitality, Manager at Days Inn Poughkeepsie, responded to this review, 2 April 2014
We are so sorry to hear that you had billing issues when you stayed with us and that your reservation was incorrect. We strive to handle any and all reservation issues as quickly as possible to get our guests into the rooms that they want and need. I am so glad that we were able to quickly change your reservation from a room with two double size beds to a room with one king size bed.

When we check guests in our system puts an authorization onto the credit or debit card that the guests is using to pay for the stay. This ensures that the funds for the stay will be held until check out when the card is charged. This authorization is for 10% over the amount that the stay will cost.

Upon check out the credit or debit card is charged and within a few days (depending on the bank the card is with it can take 3 to 5 days) the authorization will be dropped. When using a credit card guests will see the authorization as a “pending” charge on the account and then the account is charged at check out this pending amount will change to a charge of the exact amount of the stay. When using a debit card the authorization will hold the funds in the guest’s checking account and at checkout the account may show a double charge. This varies by bank.

I hope this explanation helps our future guests understand how our billing works!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sayre, Pennsylvania
2 reviews
Reviewed 17 February 2014

I can't say enough about how helpful and excellent staff member Darron was upon our check in and during his shift. He is definitely an asset to this Days Inn. My family was there for one night to attend a soccer tournament along with 3 other families from our team. One of the main reasons we chose the Days Inn was cost and the pool. Unfortunately, the pool heater was broken so the pool was very cold so the kids couldn't swim which was a big disappointment. Darron gave us a little discount on our room charge due to the situation with the pool. Darron baked cookies which was a nice touch and enjoyed by the kids and adults. I forgot my I-Phone charger and mentioned it to Darron as I was looking for a Walmart or Radio Shack and he brought me out one from the back to use during my stay which was much appreciated. The rooms were clean and nice size. Besides the pool the other negatives was a smell on our floor of pot coming from a neighboring room which was a concern due to having kids on the floor. This was reported to the front desk and at breakfast the grape jelly packets were like rubber. . they may have been old.

Room Tip: Rooms in main building have a Refrigerator and Microwave and easy inside access to lobby, pool and f...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SherryR64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RupsonHospitality, Manager at Days Inn Poughkeepsie, responded to this review, 24 February 2014
Thank you so much for the review. We are so glad to hear that Darron was such a help to you during your stay. He works very hard to provide all of our guests with the best service possible. As mentioned he is a great asset to our company!

We are so sorry that you were not able to enjoy our indoor pool during your stay. The pool heater was down and it has been fully repaired already! The temperature is back up and other guests have been enjoying the warm water again!

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
2 reviews
Reviewed 7 February 2014

This was a very nice stay for a funeral in Pleasant Valley. The staff was excellent with Darron and Vincent being very helpful. Darron helped graciously with the reservation explaining the advantage of booking with Days Inn direct. The room was nice and comfortable. The staff was nice to leave the breakfast food out late during a big snow. The maids did a great job attending to our needs for xtra towels and shampoo. The parking lot was quickly plowed during and after the 12 inch snow storm we had. My teenagers loved the waffle machine. We had restaurants in walking distance which was great. Thanks dor a great stay!

Room Tip: Call direct and while in route on the day you check in. Ask for a room near the breakfast area and w...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny86753092014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RupsonHospitality, Manager at Days Inn Poughkeepsie, responded to this review, 10 February 2014
Thank you for the great review! It is so great to hear that our staff, including Vincent and Darron, were terrific in assisting you.

As mentioned it is always better to book direct with the hotel by calling the front desk or by booking directly at DaysInn.com You are always guaranteed the lowest rates, better cancellation policies, and you can receive Wyndham rewards.

We are glad you enjoyed your stay even though you were in town for a funeral. We strive to make every guests stay as enjoyable as possible.

We look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyde Park, New York
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 January 2014

I am usually not a huge fan of Days Inns but we were traveling with our dog and needed to find accommodations that accepted pets. It was surprisingly decent, very clean and good sized rooms. The heat worked great which is always a necessity in cold winter climates, and the king bed we had was quite comfortable. The complimentary breakfast was average, the basic breads, pastries and cereal that you usually have at Continental breakfasts. Waffle maker was a plus! And I would also like to applaud the front desk staff for their superior customer service. Everyone we worked with was great, especially Darron who checked us in and out.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RupsonHospitality, Manager at Days Inn Poughkeepsie, responded to this review, 4 February 2014
Thank you so much for the great compliments!

We are so glad that you enjoyed your spacious clean room and our staff. Everyone works hard to make our guests feel welcome!

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Poughkeepsie

Property: Days Inn Poughkeepsie
Address: 536 Haight Ave, Poughkeepsie, NY 12603-2489 (Formerly Best Inn)
Phone Number:
Region: United States > New York > Poughkeepsie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Poughkeepsie
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Poughkeepsie 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Days Inn Poughkeepsie Hotel Poughkeepsie

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