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“Clean nice place!” 5 of 5 bubbles
Review of Holiday Inn Express Poughkeepsie

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Holiday Inn Express Poughkeepsie
Ranked #4 of 13 Hotels in Poughkeepsie
Certificate of Excellence
Marlton, New Jersey
Level Contributor
520 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Clean nice place!”
5 of 5 bubbles Reviewed 18 October 2012 via mobile

Traveled in this area and stayed here for a night with 3 friends. Very nice layout of room, clean room. The bathroom was decet sized unlike some tight hotel bathrooms. They had a decent sized breakfast bar in the AM as well.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hgtravl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 30 November 2012
Thank you so much for staying with us and taking the time to write a review. I'm delighted to hear that you enjoyed it!

We look forward to seeing you again in the future.

Best regards,

Rachel Kuhn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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328 reviews from our community

Traveller rating
    101
    143
    61
    17
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Turkish first
  • Any
English first
Waldwick, New Jersey
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 30 September 2012

Aside from the absolutely absurd cost of $300 a night (tax included) because it was Family Weekend at Marist, this is a very nice property. Everything was very clean, new and up to date. The wifi was slow, but that's pretty standard at hotels. The breakfast was decent, with a limited selection but perfectly acceptable. The staff was friendly and eager to please.

  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank picktails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 30 November 2012
Thank you very much for staying with us over Marist's Parents' weekend. I appreciate your candor regarding the cost during what is considered to be a "special event" weekend for the area. Not only did we strive to be the best value in the area, we didn't require a two night minimum as most of the nearby hotels did. I appreciate your review very much and take your comment seriously.

I'm happy that despite the cost involved, you had an enjoyable stay and we hope to see you again in the future.

Best regards,

Rachel Kuhn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 17 September 2012

The sales manager made arrangements for us to stay at this hotel even after the block of rooms that were reserved were booked. That was much appreciated.

Upon arrival, the woman who checked us in was unpleasant and didn't seem suited for the hospitality industry.

The rooms were ok. They were clean but definitely in need of updates. There is a refrigerator and a microwave in the room which is a nice feature.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank wwsummer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 21 September 2012
Thank you for taking the time to write a review about your recent stay at the hotel. I appreciate your feedback and I am very disappointed to learn that the employee that checked you in did not allow you to feel valued or appreciated. I am certainly addressing the problem immediately.

I'm happy to report that we plan to redecorate the guest rooms in the future. I hope that you will consider staying with us again in the future.

I welcome you to reach me at the hotel at your convenience if you would like to express your concerns any further.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 6 September 2012

Was in Poughkeepsie for a nearby wedding, and was happy to find this completely clean and comfortable place to stay. No complaints whatsoever... and special thanks to night clerks Ali and Regina (I think that was the name) who went out of their way to be helpful... and to Ali and management who assisted with my request for late checkout.

  • Stayed September 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LongIsland163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 21 September 2012
I appreciate you taking the time to write about your recent stay and I'm delighted to hear that you enjoyed it here. I will certainly pass your review on to Ali and Regina.

We look forward to having you return on your next trip to the area.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wenham, Massachusetts
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 3 September 2012

I've stayed at a few Holiday Inns before and they're always nice. My room had a TV, Refrigerator, Microwave, A/C/Heater, which is always nice. The bathroom was small and the shower was decent, I found a hair on my towel but I got over it. The staff was nice but messed up my information over three times. Not a big deal. Breakfast was great, pool was nice, and the staff was always friendly. The amount of places on South Road to eat or drink is NEVER ending. I've stayed at 4 hotels on south road. Super 8, Poughkeepsie Inn, Clarion, and now Holiday Inn Express and this is the nicest next to the Clarion which has a comedy club and bar. I will probably stay here again it was Expensive for sure but money is not a problem for family and school.

Room Tip: First few rooms are near everything
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  • Stayed August 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 21 September 2012
Thank you for taking the time to write a review about your recent experience at the hotel. I'm happy to know that your enjoyed yourself despite a few glitches in your stay. I have shared your review with the staff of the hotel and we all take your comments very seriously.

I am happy to know that you will try us again. We'll look forward to seeing you soon.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mystic, Connecticut
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 22 August 2012

I did not have a reservation after finding myself stuck in the area for business. The staff was very nice and took great care of me. The hotel lobby was clean and there was plenty of friendly staff available. Parking was wide open with decent food options a short drive away. The room seemed clean, but upon further review, there were multiple gross hairs in the tub. Horrible. It was after 11pm when I noticed and was too tired to pack all my stuff up and move to another room. I basically had to clean the tub myself. If the tub is dirty, I'm afraid to look elsewhere. One more small thing, the A/C unit is old and is not a climate control unit you set on a temperature. The room was either freezing or hot. Not a huge deal like nasty hairs in the shower, but needs to be noted.

Stayed August 2012, travelled on business
Helpful?
1 Thank Employee84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 28 August 2012
Thank you very much for your valuable feed back on your recent experience. I'm very concerned about the condition you found the bathtub to be in. I sincerely apologize for this. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. Based upon your review, I am actively participating with our housekeeping staff to ensure our future guests will not encounter a similar experience. I can assure you that it hasn't been a common problem and we'll go to great lenghs to prevent further occurences.

If your travels bring you back to Poughkeepsie, please contact me personally. I hope you will consider staying with us.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scottsdale, arizona
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

This Holiday Inn Express wins the prize! I've stayed at many of the motel/hotels in the area, and this inn was the best choice I've made when traveling to the area.

The front desk staff were über helpful, and made sure we were picked up at the train station in the middle of the night. Special props to Ali, the night front desk manager, Diana, and Rachel, the general manager, who were so very welcoming, friendly, and helpful during our stay.

We did not have our own transportation to visit local colleges, so the staff made the hotel shuttle available to us on several occasions. It was great to have a simple breakfast everyday, and although we didn't take advantage of it, the coffee was always hot and delicious.

The rooms were simply decorated but very spacious and comfortable. Compliments to Sherry, our floor attendant, who was extremely helpful and courteous when I locked myself out of my room.

All in all, it was a great experience. If my daughter decides to attend college here, this will be our home-away-from-home.

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank timetraveler89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, 21 September 2012
I really appreciate that you took the time to write such a great review about the hotel. I'm very happy to know that you enjoyed everything and we'll look forward to seeing you again.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Poughkeepsie

Property: Holiday Inn Express Poughkeepsie
Address: 2750 South Rd, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601-5282
Phone Number:
Region: United States > New York > Poughkeepsie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Poughkeepsie
#5 Family Hotel in Poughkeepsie
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Poughkeepsie 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Holiday Inn Express Poughkeepsie is a newly renovated hotel, located in the heart of the Hudson Valley. The upgrades have been specifically designed for the modern day traveler and family who need modern efficiency without sacrificing comfort. As always you can enjoy our complimentary, deluxe hot breakfast in the newly renovated Great Room. Connect with family and friends or get all of your important work done without any hassle by using the complimentary, high-speed wireless Internet. Enjoy your daily workout routine with new Lifefitness equipment in the 24 hour fitness center. Guests can enjoy the new features in the rooms such as: 6 USB ports to charge all your devices, new 50 inch flat screen television, and furniture designed for the modern day traveler. Each room has a refrigerator, microwave, and Keurig coffee machine. As always the plush bedding will ensure you get a rejuvenating night’s sleep. Guests visiting the area for business or pleasure can enjoy the convenience to the popular destinations such as the Culinary Institute of America, IBM, Vassar College, Marist College, and Vassar Brothers Medical Center. While visiting the scenic Hudson Valley, guests should make plans to see sights like the Walkway Over the Hudson, Frances Lehman Loeb Art Center and the Samuel L. Morse home at Locust Grove. Enjoy live entertainment at The Bardavon Opera House, Chance Theatre, and Mid-Hudson Civic Center, located only minutes from the hotel. The hotel is also a great location when venturing out to Historic Hyde Park and Rhinebeck which host the Franklin D. Roosevelt Home & Library, Vanderbilt Mansion and Eleanor Roosevelt Park, and Dutchess County Fairgrounds. Enjoy the convenience by taking the Metro North Train into Grand Central Station in New York City. ... more   less 
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Also Known As:
Holiday Inn Express Poughkeepsie Hotel Poughkeepsie
Holiday Inn Poughkeepsie
Poughkeepsie Holiday Inn Express

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