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“There was the strong smell of cigarette smoke everywhere...”

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Howard Johnson Inn Queens
Ranked #1 of 2 Hotels in Queens Village
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277 reviews from our community

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English first
Pawling, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2013

Terrible customer service. The employees barely spoke English. After oversleeping by a half an hour of my check out date, an employee came to knock on my door asking for 20$ under the table for extending my stay, and further told me to not inform the front desk of this transaction. Aside from the service, the actual building was dingy. Walking to the elevator, I noticed out of order vending machines, and the elevator to the 2nd floor was slow and / or unresponsive. The door to my room was hard to shut closed without putting some force into it. After getting into my NON-SMOKING room was anything but. I immediately smelt cigarette smoke the moment I walked in. Carpets looked a little dingy and the television was sub-par. No notification of what the WiFi password was, although I could have attempted to call the front desk. The bathroom sink would fill up quickly and not drain as well. The bedside lamps were using dim florescent bulbs that barely gave off any light and gave the room a nice blue feel. The desk swivel chair was scratched all along the back, as was the furniture. All in all, I would absolutely not come back here. The location isn't great, and for the rate you pay, it would be well in your interest to spend an extra 10$ for something significantly better. Perhaps I'm being too picky for a 2 star rated hotel, but this hotel honestly barely deserves a 1 star.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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1 Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Howard Johnson Inn Queens

Property: Howard Johnson Inn Queens
Address: 22016 Jamaica Ave, Queens Village, NY 11428-2141
Phone Number:
Region: United States > New York > Queens > Queens Village
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Queens Village
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Howard Johnson Inn Queens 2*
Number of rooms: 53
Official Description (provided by the hotel):
Brand new hotel in Queens, New York. Only minutes from Manhattan by LIRR train only one block away from the hotel. Well decorated interior and maintained rooms at competitive prices. Minutes from JFK and LGA airports. Complementary breakfast, Wi-Fi internet and free car parking. Close to shopping and Belmont race track. ... more   less 
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Also Known As:
Howard Johnson Inn Queens Village Hotel Queens Village
Howard Johnson Queens Village
Queens Village Howard Johnson
Howard Johnson Inn Queens Queens Village, New York

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