Terrible customer service. The employees barely spoke English. After oversleeping by a half an hour of my check out date, an employee came to knock on my door asking for 20$ under the table for extending my stay, and further told me to not inform the front desk of this transaction. Aside from the service, the actual building was dingy. Walking to the elevator, I noticed out of order vending machines, and the elevator to the 2nd floor was slow and / or unresponsive. The door to my room was hard to shut closed without putting some force into it. After getting into my NON-SMOKING room was anything but. I immediately smelt cigarette smoke the moment I walked in. Carpets looked a little dingy and the television was sub-par. No notification of what the WiFi password was, although I could have attempted to call the front desk. The bathroom sink would fill up quickly and not drain as well. The bedside lamps were using dim florescent bulbs that barely gave off any light and gave the room a nice blue feel. The desk swivel chair was scratched all along the back, as was the furniture. All in all, I would absolutely not come back here. The location isn't great, and for the rate you pay, it would be well in your interest to spend an extra 10$ for something significantly better. Perhaps I'm being too picky for a 2 star rated hotel, but this hotel honestly barely deserves a 1 star.
- Official Description (provided by the hotel):
- Brand new hotel in Queens, New York. Only minutes from Manhattan by LIRR train only one block away from the hotel. Well decorated interior and maintained rooms at competitive prices. Minutes from JFK and LGA airports. Complementary breakfast, Wi-Fi internet and free car parking. Close to shopping and Belmont race track. ... more less
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- Also Known As:
- Howard Johnson Inn Queens Village Hotel Queens Village
- Howard Johnson Queens Village
- Queens Village Howard Johnson
- Howard Johnson Inn Queens Queens Village, New York