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“Stay Away!” 1 of 5 bubbles
Review of Alpenhaus Motel

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Alpenhaus Motel
Ranked #10 of 11 Hotels in Queensbury
West Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay Away!”
1 of 5 bubbles Reviewed 9 July 2013

We booked this room for one night online. The non-smoking room that we booked reeked of cigarette smoke. The room was also very dirty, with stains on the sheets, hair in the bathroom and burns on the carpets. When we inquired about another room or refund the management refused. They were extremely rude and threatening. Ended up staying at EconoLodge close by for a cleaner room, better service and cheaper rate.

  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank 255Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 reviews from our community

Traveller rating
    0
    2
    2
    1
    4
See reviews for
6
1
1
Business
0
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
bayport
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 10 October 2011

Pictures do not always tell the truth. This motel cannot berated as it needs to be torn down and rebuilt, In its day it was highly recommended. Currently it cannot be rated. Booked for 3 days - checked in and room was not clean. Complained to front desk and got another room, Fire alarm was beeping - went to complain - front desk was nasty and told me to get the f--- out if I didn't like it. Asked for my money back and was told no refunds called 911 for police assistance - got a refund and left. Propriotors not so nice.

Room Tip: find a better hotel - this one is not suitable for any travelers especially room 19
See more room tips
  • Stayed October 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank frank e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Queensbury hotels

Chateauguay, Canada
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common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 August 2011

They charged me an additional 30.00$ US for a third person in a room when I had already paid the charges thtough Expedia...... So if you go there becareful what the charge you.

Stayed August 2011, travelled with family
Helpful?
3 Thank Alfred821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpenhaus Motel

Property: Alpenhaus Motel
Address: 851 State Route 9, Queensbury, NY 12804-1787
Region: United States > New York > Queensbury
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #10 of 11 Hotels in Queensbury
Price Range (Based on Average Rates): £
Hotel Class:2 star — Alpenhaus Motel 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
Alpenhaus Motel Queensbury, New York - Lake George

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