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“hotel hilton”

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Hilton Garden Inn Riverhead
Ranked #2 of 8 Hotels in Riverhead
Certificate of Excellence
Reviewed 11 August 2014

the hotel was fine, rooms were clean staff friendly, no problems or complaints , would stay here again if the price was right and I had to go to riverhead long island ny. lets hope I don't have to stay in riverhead again though

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Wayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 15 August 2014

Dear Wayne L,
Thank you so much for writing a review on TripAdvisor about the Hilton Garden Inn - Riverhead, NY. As I recall I think you were visiting for a wedding and were coming from a pretty close area. We are glad you enjoyed yourself and even if you don't have to stay, stop by and say hello or come in for an evening cocktail or Sunday breakfast buffet. We'll make sure to take care of you!!! Thanks again for choosing the Hilton Garden Inn - Riverhead.

Sincerely,
Brian J. Mauro
General Manager

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545 - 551 of 863 reviews

Reviewed 8 August 2014

Rooms were fine. Breakfast was lousy. Our special (paid for) efforts to take care of our guests were ignored, to our dismay. All in all, an okay place to stay; but the location as to the highway outside, necessitating a right or left hand u-turn to get anywhere (obviously a badly lost political negotiation) makes travel to anywhere on Long Island much more difficult than would have been necessary.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 15 August 2014

To William O,
Thank you for taking a moment to fill out a review on TripAdvisor for the Hilton Garden Inn - Riverhead, NY. We are glad to hear that your overall stay was positive. We apologize about the issue you had experienced with the restaurant in the morning. Typically when we have groups, instead of doing one check for individuals arriving at different times, we have you purchase tickests at the front desk so there is no confusion. Let our Sales team assist you or when traveling to any other Hilton property in the future, let them know in advance. We look forward to seeing you back and thank you for choosing the Hilton Garden Inn.

Brian J. Mauro
General Manager

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Reviewed 8 August 2014

Stayed for 2 nights - convenient to drive to Hamptons, Montauk and not have to pay Montauk prices. Room and hotel were very clean which was what were looking for as a place to base our trip out of. The Riverhead area has some nice things to do as well.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 15 August 2014

Dear Eric F,
On behalf of the entire staff we would like to thank you so much for taking the time to write a review on TripAdvisor for the Hilton Garden Inn - Riverhead, NY. We were happy to see that you were able to use us as a home base for your trip to the Hamptons and Montauk. We usually have some people who comment on the fact that they can only turn right out of the driveway but it's only for a quarter of a mile (about 30 seconds to a minute if you catch the light from Splish Splash). I'm glad to see that it didn't stop you from exploring the South Fork. We look forward to seeing you in the future and thank you for choosing the Hilton Garden Inn.

Sincerely,
Brian J. Mauro
General Manager

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Reviewed 3 August 2014

It was nice, cosy, good service, friendly staff, I would recommend to any friend. The only negative part was the bride's room was too small to accomodate bridal needs such as hair dressing, make up etc.. It would have been nice to give a larger room. I also wish it was a pet friendly hotel.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Guzin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 4 August 2014

Dear Guzin B,
Thank you for taking a moment to write a review for the Hilton Garden Inn - Riverhead, NY. We are glad that you enjoyed yourself during the happy occasion you attended. We are sorry you could not bring your furry friend as we are not pet friendly. I also wanted to inform you that as most rooms are not large enough to accomodate a bridal party, we do offer a 290 sq ft Parlor that has 3 salon style chairs and mirrors, a 46 inch flat screen, a 2 tap kegerator, 4 large sofas and counter space for food service for 20. We can accomodate any Bridal Party need in this area. We allow make-up artists and hair stylists to arrive early and set up so that everyone can stay on schedule. We do hope that you will join us again in the future wheather for a wedding or any leisure travel.

Sincerely,
Brian J. Mauro
General Manager

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Reviewed 24 July 2014

I think we have stayed here in the past due to the convenience of the location. Riverhead is great because it is central to the beaches, wineries, restaurants. Not a bad deal for the $$ but I wish they did a continental breakfast

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank hammys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRiverhead, Front Office Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 2 August 2014

Dear Hammys,

Thank you for taking the time to write a review on Trip Advisor for the Hilton Garden Inn - Riverhead. We are delighted that your stay with us was enjoyable and you were able to enjoy the local attractions. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Our breakfast is actually a full, cooked-to-order buffet with countless options including make your own waffles and omelets, rather than a continental breakfast. We hope you will opt to indulge in this on your next visit. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Megan Gilmore

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Reviewed 18 July 2014

Great Hotel...Friendly Staff and good amenities, indoor pool/ hot tub, gym and beauty salon, walking distance to shopping malls/ major stores and great restaurants. If you have to stay in Riverhead, I strongly recommend this hotel as your first choice.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Seamobileman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 21 July 2014

To Seamobileman,
Thank you for taking the time to write a review on Trip Advisor for the Hilton Garden Inn - Riverhead. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. If you need any assistance with future bookings, please contact me personally a the hotel.

Sincerely,
Brian J. Mauro

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Reviewed 17 July 2014

Great service and Food with a friendly can do altitude. The Staff goes out of their way to make your stay a pleasure, from the moment of check in to the day you depart. The Hotel is clean, was a great stay visiting the wineries

  • Stayed: July 2014, travelled as a couple
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
1  Thank Gus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this reviewResponded 21 July 2014

To Gus M,
Thank you so much for writing such a wonderful review on TripAdvisor about the Hilton Garden Inn - Riverhead. I was so happy to see that we exceeded your expectations and that you took advantage of the local attractions. We look forward to seeing you back in the future and if there is anything you need, please contact me personally at the hotel for assistance.

Sincerely,
Brian J. Mauro
General Manager
631-727-2733
brian.mauro@hilton.com

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Additional Information about Hilton Garden Inn Riverhead

Address: 2038 Old Country Rd, Riverhead, NY 11901-3149
Phone Number:
Region: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Riverhead
Price Range: £76 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Riverhead 3*
Number of rooms: 114
Official Description (provided by the hotel):
Exterior of the building pictured on a beautiful day. We are a brand new full service hotel that has many ugrades including some rooms with Whirlpool tubs. We have an indoor heated swimming pool and whirlpool as well as an outdoor heated whirlpool. Hotel features: Full service, restaurant open for breakfast and dinner, lounge, indoor heated swimming pool and whirlpool and outdoor spa, outdoor seating area with fire pit, preccor fitness equipment, laundry facility, business center and free wi-fi. ... more   less 
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Also Known As:
Hilton Garden Inn Riverhead Hotel Riverhead
Riverhead Hilton Garden Inn
Hilton Garden Inn Riverhead Long Island, New York

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