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“in case you have no choice...”

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Hotel Indigo Long Island - East End
Ranked #3 of 8 Hotels in Riverhead
Rockville, Maryland
Level 6 Contributor
124 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“in case you have no choice...”
Reviewed 21 May 2014

Overall it is not bad, but overpriced. Room was good, AC was noisy, so open window is a must. However you can hear everything from the nearest highway and working engines in the parking lot. Service was very good though. Bathroom was nice and clean. WiFi worked flawlesly. Breakfast was average (choice and quality). Service at the restaurant was very good. Restaurant was overpriced too in my opinion (steak at 38 bucks). However a fixed menu was not bad.

Room Tip: not near the elevator; not on the first floor
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sasha122156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 22 May 2014
Dear Sasha122156,

Thank you so much for taking the time to provide us with valuable feedback regarding your recent stay with us at Hotel Indigo East End. I am sorry to read that the room was less than satisfactory but I am glad to see that our service was very good. We do hope you will give us another chance in the future.

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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524 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Holbrook, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

What a lovely hotel. The hotel manager, Kevin (who

looks remarkably like Stephen King) was so hospitable.

He could not do enough for us. This made the stay such

a great memory. Having dinner and then going outside to

sit by the fire was a blast. We met a couple and

started to talk and before we realized it was after

midnight. The next day we met the bartender, Anthony

(mixed Italian and Puerto Rican) and talked with him

for hours. The staff is so friendly and made us feel at

home. I will definitely be coming back for another

stay. I highly recommend this hotel for its lovely

rooms and cozy outside area. It amazing how they can

transform an area into a special little garden of eden.

Kudos!

Room Tip: Ask for a room that has a patio. It is nice to sit outside in the gorgeous weather
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lazsa01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 22 May 2014
Dear lazsa01,

Thank you for the excellent review! I am so happy to see that you fully enjoyed your stay at the hotel and that our staff left a lasting impression! We do hope to welcome you back very soon!

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellmore, New York
2 reviews
Reviewed 18 May 2014

We stayed at Hotel Indigo for our wedding weekend (April 25th-27th). Lauren (sales manager) worked with us to make sure we had our room block at a reasonable rate and we had almost 70+ rooms that weekend. Lauren was fantastic! The staff at Hotel Indigo were so friendly and were available at any time. Since we got married at The Vineyards and we had a lot of out of town guests, we wanted to have a breakfast the day after the wedding. We worked with Tiffany(banquet manager), who was amazing! Pretty much everything that we wanted we got. Highly recommend these ladies!! Not only did I get the Bridal Suite for the weekend, I also got the hospitality room for the morning of for hair & makeup... It was perfect! We loved the feel of the hotel and had such an amazing experience.. When we head out east for a winery weekend or our 1 year anniversary, we will definitely be back. Thank you again Lauren, Tiffany & the Indigo staff!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Kelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 22 May 2014
Dear Kelly A,

Thank you so much or taking the time to provide us with feedback regarding your stay! I am so happy to see that Lauren, Tiffany, & the rest of the Indigo East End team made it an amazing time! We do hope to welcome you back soon!

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level 5 Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 May 2014

This hotel has been here for a while. It is large and has nice amenities. Our room was nice sized. The bathroom was a bit small. The hotel needs a bit of cleaning up in the hallways.The attached restaurant servced an ordinary breakfast. The food was plentiful but left something to be desired.
The staff was very attentive. We called before arriving asking for an early check-in. The clerk who answered said he would put us in for early check-in. When we arrived the same clerk was at the desk and checked us in at 11 in stead of 3:00.All things considered this is a good place to stay for a tour of the North Fork of Long Island

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lenfagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 22 May 2014
Dear Lenfagen,

Thank you so much for taking the time to provide us with feedback regarding your recent stay with us. I will make sure to address the cleanliness of our hallways with the Housekeeping Director, my apologies for any inconvenience this may have caused. I was happy to read that you did enjoy the hotel and we were able to honor your request for an early check-in. We do hope to welcome you back soon!

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 May 2014

I really love the feel of this hotel. You can hang at the hottest place in Riverhead and then mosey on down to your hotel room. It's also great if you know what to see and how to maximize your short time there. The hotel is clean smells nice and I appreciate the great Aveda product and really nice staff. Receptionless was here to visit the North Fork looking to see potential stay-cations for city hall newlyweds. It's so close to the outlets, you can walk practically its less than 3 mins away. Definitely worth the visit for less than a two hour drive from the city.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Divanaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 14 May 2014
Dear Divanaire,

Thank you so much for the kind words regarding your most recent stay with us! We do hope to welcome you back soon!

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level 6 Contributor
161 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 432 helpful votes
Reviewed 9 May 2014

The rooms are clean, the staff was very friendly and tried to be helpful .... But the rooms are way to tiny to be of comfort. There is hardly room to set up a suit case to unpack. The bathrooms are so small that my fiance had no space to even set up her makeup. The water pressure is a laugh. It's not just the shower that is throttled back, but even the sink has an ultra low flow. We complained but there was nothing they could do to remedy it.

I would tell any one looking for a reasonably priced hotel in the Riverhead, NY area to try the Hilton Garden Suites. They are just as clean, but the rooms are at least 30% larger and the bathrooms more generous with space and water.

The trade off is the food at the Hilton is lacking in quality.

My best suggestion is stay at the Hilton and eat at Bistro 72, located at the Indigo.

Room Tip: Ask for room on the second floor toward the back of the hotel. Noise from the bar area and reception...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank YodaNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 14 May 2014
Dear YodaNyc,

Thank you so much for taking the time to provide us with feedback regarding our most recent stay with us! I am very sorry to see that the accommodations were less than what you were expecting and I also apologize regarding the water pressure. Unfortunately the size of our rooms is not something that I can address, but I assure you I will be speaking with our Maintenance team regarding the water pressure.

Thank you again for staying with us and we wish you the best!

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
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New York City, New York
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2014

We stayed here in March for a romantic wine tasting weekend in the North Fork. The hotel is close to restaurants and shopping (outlet, walmart, target, etc). The room decor is very nice and new. The hotel is pretty clean and a great value. Modern and comfortable beds. Awesome experience and reasonably priced! Will return in the summer when it warms up to enjoy the fire pit and pool.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sourivone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen R, General Manager at Hotel Indigo Long Island - East End, responded to this review, 14 May 2014
Dear Sourivone,

Thank you so much for the kind words! We do hope to see you back this summer so you can full enjoy the outdoor beauty here at the Hotel Indigo East End.

All the best,

Kristen Reyes
General Manager
Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Long Island - East End

Property: Hotel Indigo Long Island - East End
Address: 1830 W Main St, Route 25, Riverhead, NY 11901-3113
Phone Number:
Region: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Riverhead
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hotel Indigo Long Island - East End 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 
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Also Known As:
Hotel Indigo Long Island - East End Riverhead, New York

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