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“A clean comfortable stay”

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Staybridge Suites Rochester University
Ranked #14 of 31 Hotels in Rochester
Certificate of Excellence
New Paltz, New York
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A clean comfortable stay”
Reviewed 15 September 2011

Came here with other family member and friends for a baby shower and booked a few rooms. Ours was 2 bedroom suite which had all the room we needed. The breakfast was better than most. I loved being able to enjoy my morning coffee out on outdoor deck over looking the river. The living room of the suite had a dvd player and the front desk has complimentary movies to use as well as a selection of board game if you were so inclined.The pool/spa were nice as well.

Room Tip: Request a 1st floor room as the elevator can be slow and crowded and the stairs wells are at the end...
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank NYKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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311 reviews from our community

Traveller rating
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    35
    22
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140
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15
77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Niagara Falls, ON
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2011

Travelled with my husband and 3 year old daughter to this hotel. Was pleasantly surprised by the 'new' interior. Had a one bedroom suite that was very clean. Breakfast was really quite good and the staff are OVER THE TOP FRIENDLY! All the desk staff were so pleasant and even entertained our daughter while we checked in and out. Agreed that the neighbourhood was a bit sketchy but we didn't really go walking enough to experience it. Sound insulation could use an improvement (we could hear the tv next door to us every morning at 8am, and people above until 12am) but it's a hotel and you have to expect that there are others around. Maybe the guy staying next to us was deaf and had his tv on extra loud... who knows! lol

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank K_G_photogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, PA
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 September 2011

There were a lot of positives to this hotel--It's new, it's clean, the sink is located outside of the shower/bath area and the front desk staff is accommodating and friendly. The breakfast was okay, but the addition of a second waffle maker would be appreciated.
The negatives, are the area around the hotel, which is not the best, and the realization that this hotel has no service elevator. Guests must ride the elevator with the cleaning carts. I went down from my room to my car and back up between 5 and 5:10 pm . In that span of time I rode with THREE cleaning carts during my round trip from the 4th floor. The single elevator is small, so believe me it was a squeeze!

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LB K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ken2eat
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2011

My family and parents enjoyed the large two bedroom suite for one evening. The beds were comfortable and some of the staff were very helpful. My understanding is lightning had recently struck the building and had impacted their setup (i.e. phones and network). I would give this hotel a higher rating if they could fix the small but important details: slow flow from bathtub, squeaky doors (all of them!), bathroom exhaust fans do not work, spotty network availability.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ken2eat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exton, Pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 August 2011

Nice room with view of Genesee River. Shower wasn't working but they were able to fix it quickly at 9pm. We were also offered another suite directly across from our room. Front desk and shuttle driver were great to deal with. Pleasantly surprised that the hotel had buffet dinners and drinks when we were there in addition to its breakfast buffet. Neighborhood north of the hotel seemed a little bit sketchy but other then that, a great value for families visiting students at the University of Rochester.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Schenectady, New York
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 August 2011

If you need to stay in this area of Rochester, this is the place to do it. We were in town to see "The Romantics" at the Park Fest. The hotel and its rooms are very clean and comfortable. There is a lovely deck right on the river front. Mid-week they offer complimentary beer, Fingerlakes wines, soda and light dinner, not to mention a nice breakfast in the morning. We loved eating out on the deck and watching the ducks. The staff was super friendly. I highly recommend this hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LouieBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baldwinsville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2011

My husband and I enjoyed our stay. The staff was very friendly and helpful. A special thank you to Kay @ the front desk . We were thrilled with the accomodations. Our room was clean and comfortable. We will definately stay again.

Stayed August 2011, travelled as a couple
Helpful?
1 Thank Honey4155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Rochester University

Property: Staybridge Suites Rochester University
Address: 1000 Genesee St, Rochester, NY 14611-4106
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio suites, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items and our free Social Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings from 5:30-7:30PM. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. Our shuttle is available Monday - Friday 6:30-10:30 AM and again 5:00-9:00 PM and will take you to your destination within a 3 mile radius. When it's time to unwind, relax next to the fire pit on our Patio overlooking the Genesee River and University of Rochester; or enjoy our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester

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