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“What a find!”

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Staybridge Suites Rochester University
Ranked #12 of 31 Hotels in Rochester
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“What a find!”
Reviewed 14 March 2013

Incredibly hospitable staff, good breakfast, big, new, clean suite, and the best for me, they welcomed my dogs. I have two well-behaved Labradors, and never felt so welcomed at a hotel with them before. The hotel is right on the Genesee River and there is a very long walking trail that I enjoyed with my dogs after a long day at work.

Walking-distance restaurants are available limited, and it does border on a slightly questionable neighborhood, (which usually is a big deal for me), but the hotel more than made up for it. If you have a car, you can get anywhere, as everything is close in Rochester. I bought food, cooked in the full kitchen, had delivery, or ate out. I used their free Wi-Fi. I was so comfortable here for the two weeks I had to work in Rochester.

I've now converted to Staybridge and I'll definitely stay here again. Clean, new, loved my dogs. Doesn't get better than that.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Fussy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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312 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Elmira, New York
1 review
Reviewed 10 March 2013

For years, we have found cottages on the water for our anniversary.
This year owing to outside issues we thought it impossible. But, on short notice, we found this beautiful location online and booked it.
We had a wonderful stay. The riverview from our room was perfect! and romantic each night. Gorgeous, long, dog-walks by the river and on campus were just what we love. Combine that with its proximity to so much to do in the city, makes this an ideal location.
The suite was comfotable and cozy. The kitchen had everything we needed. The breakfast bar offered something for everyone and the fresh fruit was excellent, ripe, and abundant.
The staff was very welcoming and helpful. The housekeeper went out of her way to make sure we had everything we needed. And knowing that we wished for another night but all booked up, the desk called us quickly with the news of a cancellation.
We have always eschewed hotels in favor of private places for our breaks, getaways, and major vacations. But this place is the one that opened our eyes to what is possible.
We will always be thankful for the opportunity to "save" our 30th anniversary when we thought a "staycation" had become our only option.
Tell everyone

Room Tip: Get a river view if at all possible. The view sets this place apart.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TeeEff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerville, Massachusetts
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 March 2013

We have stayed at this hotel twice now, while visiting family in the area. It is well-located along the Genesee River, close to the airport and with easy access into the city. The neighborhood directly surrounding the hotel is a not great for walking, but there is a funky café across the street and a footbridge to the campus of the University of Rochester, which is beautiful for walking around. The breakfast is plentiful and tasty, the staff always friendly and helpful. The exercise room and free guest laundry in the basement are very nice amenities, as well. Highly recommend for families and for short- or long-term visits.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SomervilleReisender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 February 2013 via mobile

We stayed on Feb.5th and thought it was good value for the money. They had a social hour serving wine,beer and a light supper which was perfect. The breakfast in the morning was pretty good for a fast meal (plenty of fresh fruit and pastries). But the best part was the room. On arrival, Brian Moody had upgraded our room to a two bedroom suite with kitchenette and living room. The river view was great and my mattress was better than what I have at home. Needless to say,even though we were out-of-towers at University Hospital for a serious procedure,we both got a great night's sleep, and would highly recommend Staybridge.

Stayed February 2013, travelled as a couple
Helpful?
1 Thank SusanL938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 5 February 2013

We stayed here overnight while taking a longer drive and found it a convenient and pleasant stay for us and our dog. They do require permission from the manager if you have more than one dog and also charge a dog fee. If you happen to be booking close to your stay, the discounted rooms at outside websites charge the same for river view, and those rooms are worth it. The view of the university over the river is quite charming, and if the lights that stay on overnight are likely to bother you, the blackout shades in the room will help. If you are a business traveler, the suite is well equipped with a kitchenette that includes and electric stove, small but full-size refrigerator, a microwave, and a dishwasher (!). They also throw in dish soap, dishwasher soap, and plates and cutlery. The flat screen TV had HBO and ESPN as well as a reasonable selection of other channels. Bathroom has a rain showerhead. The thermostat is modern and can be set to a specific temp.

As for the location, it's a few minutes off of the main highway, and we only had to drive around 10-15 minutes over the river to get to a decent restaurant for dinner that was near the university.

The complimentary breakfast includes brand names like Wolfgang Puck's coffee and Tazo tea, and the food samplings are more varied than most economy hotel breakfasts, as they have a waffle maker and a juice machine with OJ, apple, AND cranberry. They also offer different kinds of mass made muffins, toast, oatmeal, some cereals, and an alternating selection of warm foods that are neither great nor off-putting (think stuff that comes frozen but is not really that bad when you are on the road -- pre-formed omelettes, breakfast pizza, diced potatoes....my companion thinks these things are gross in general and would not partake, so take that as you will).

The hotel has a tiny business center with 2 computers, if you didn't happen to bring yours. If you did, the wifi works fine in-room. Throughout the hotel, that had signs proclaiming their hotel in the top ten of all Staybridge Suites in the country. This is the only one I've been to, but I would have to say it was a very positive stay and suited our needs at the time.

Room Tip: River view is really nice.
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  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank GiselleF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 February 2013 via mobile

I stay here every time I am in Rochester. Consistently exceptional service and rooms are clean and comfortable.

The location is very close to downtown dinning
My favorite is tap and table as they have excellent beers.

The hotel staff at this location are amazing.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teamsjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
46 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 January 2013

I had a very nice and pleasant stay at this Staybridge Suites. They were very accommodating when assisting my family when we needed a lodging facility that would allow pets. They did, and did not discriminate when it came to the size of the pet. We had our dog that weighs about 75 pounds and only charged a small additional fee to let him stay with us. It overlooks a river which was very nice, and convenient to downtown Rochester, NY. The complimentary hot buffet breakfast was also nice and comparable to other Staybridge Suites. I would stay again.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerManDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, 7 November 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Rochester University

Property: Staybridge Suites Rochester University
Address: 1000 Genesee St, Rochester, NY 14611-4106
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio suites, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items and our free Social Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings from 5:30-7:30PM. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. Our shuttle is available Monday - Friday 6:30-10:30 AM and again 5:00-9:00 PM and will take you to your destination within a 3 mile radius. When it's time to unwind, relax next to the fire pit on our Patio overlooking the Genesee River and University of Rochester; or enjoy our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester

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