We chose the hotel because they would allow us to bring a pet and the location. The hotel's policy is that the guest pays in advance for all nights and refunds are not permitted. We paid for two nights. The room was unacceptable for three reasons:
1. This is an older motel. The furniture is old and worn. The bed was alright but there is no comfortable place to sit and the room is only good for sleeping, if that were possible. The ventilation is poor and the single air conditioner struggled to do anything, and it wasn't summer. I can only imagine what it would be like in July.
2. On the afternoon between the two nights we were there, we saw the owner come into each room and spray something after closing windows. We don't know whether it was a disinfectant, insecticide, or deodorizer. It left an awful chemical smell and explains why we had difficulty sleeping the first night. We slept no better on the second night. One of us had a headache both days.
3. On the first morning, we found that the showe/bath hot water faucet did not work and only a cold shower was possible. This should have been noticed by the prior guest and the housekeeping staff while cleaning. The manager repaired it before the second night, after we told him about the problem.
We found someone to take our dog for the third night in Rochester and moved to another motel 0.6 miles south, at a comparable rate. Then we had one good night of sleep.
- Official Description (provided by the hotel):
- Just minutes to the Historic High Falls District, and located close to the Erie Canal Locks, University of Rochester, Lake Ontario, local wineries, golfing, biking, shopping, museums, and our annual Lilac Festival each May. Guests of this AAA 1-Diamond Towpath Motel, a Magnuson Hotels affiliate, will enjoy being convenient to downtown along with continental breakfast and free wireless internet. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ebookers, Booking.com, Travel Republic (UK), TripOnline SA, Priceline, Hotels.com, Traveltool, S.L.U. and Cancelon so you can book your Towpath Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Towpath Hotel Rochester