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“Bathroom needs to be gutted!”
2 of 5 bubbles Review of Towpath Motel

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Towpath Motel
Ranked #28 of 31 Hotels in Rochester
GreenLeadersSilver level
1 review
“Bathroom needs to be gutted!”
2 of 5 bubbles Reviewed 23 September 2012

Very weird check in. The person on duty sat inside on the steps and cracked open a window to talk to us. The main part of the room was ok, fairly clean, but the bathroom was another story. There were hairs on the tiles in the shower. Mildew and mold on the grout and shower curtain. Toilet and sink were not clean either. No water pressure in the shower. The sink drained very slowly. Gross. Didn't want to touch anything.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aliciadc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    11
    17
    11
    5
    14
See reviews for
18
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10
10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 September 2012

JIM S. SAYS THIS HOTEL IS DIRTY AND FILTHY. I DISAGREE WITH EVERYTHING THIS GUY SAYS.


I am out of town for work and have a budget to live on and besides JIM S the reviews were all good so I thought I would check it out.

I was pleasantly surprised at how well kept the single king room that I paid for was kept up.
Quiet neighborhood, very clean room, comfy bed and a hot shower.

Couldnt ask for more for the price.

I will definetly stay here the next time I am in the area.

Thanks.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank christoj1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, NJ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 September 2012

We were promised a 2 star hotel similar to Holiday Inn or Ramada by Priceline but were given this motel which is far from a clean 2-star hotel. First, you have to check in at a window where you slide your money under -- right at the parking lot, you don't even go into a lobby. The person taking the money was wearing pajamas and no shoes. The paint on the exterior is peeling, the building is filthy, there are shady characters hanging out in the parking lot, and it's certainly not family friendly. They have weekly rates for homeless people. We would urge you to find ANYPLACE else besides this hotel for a safe, clean stay.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oswego, New York, United States
1 review
4 of 5 bubbles Reviewed 28 August 2012

My girlfriend and I were just staying for one night as she had a flight out of the Rochester airport at 5:30am in the morning. The Motel was conveniently close to the airport. Our room was clean and smelled okay when we arrived. The staff was friendly and helpful. I noticed that they offered free HBO and when I turned on the TV, HBO did not come in. I went to the front desk and asked the manager which channel was HBO? He told me it was channel 15. When I returned to my room and turned the TV to channel to 15, HBO still did not come in. But just a couple minutes later the manager called our room to tell me that HBO was on. I turned to channel 15 and sure enough HBO was on! The TV was new also, a nice flat screen. The furniture and carpet seemed nice enough, the bathroom was serviceable and the bed was comfortable and allowed us to get a good amount of sleep. The Towpath Motel was perfect for our purposes: clean, quiet, close to the airport and a very good price. I would definitely stay there again

Room Tip: We stayed on the 2nd floor in a non-smoking room. It was quiet and smelled fine
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
towpathmotel, Owner at Towpath Motel, responded to this review, 29 August 2012
Thank you for staying with us and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 27 August 2012

The Towpath Motel was everything we needed: shower, beds, and wifi. It was relatively inexpensive, the place was clean, the managers on duty were both strange and hilarious, and the one night we stayed there went just fine. On the other hand, we were stuck in a smoking room which smelt terrible, the shower inadvertently filled up the bathtub giving us a foot bath at the same time, and the continental breakfast was just bananas. If I had to go back to Rochester again, I might consider the Towpath. Maybe. However, if you have stayed there before and you let them know in advance that you are returning, they will apparently give you a bit of a discount. I guess it all really depends on how nice of a place you want while in Rochester.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vegit-Aaron-ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
149 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 2 August 2012

I had stayed at this motel years ago and it was 'okay' then and convenient to relatives.
1. There was no record of my reservation which had been completed through the hotel itself.
2. While I was eventually registering, a 'lady of the afternoon' was registered with cash and no identification.
3. The 'non smoking' room smelled of smoke and so did the alternative room.
4. I put a chair under the doorknob as there was no bolt or sliding lock to keep someone from kicking the door in.
5. The bathroom was not totally cleaned.
Get the picture?

  • Stayed July 2012, travelled solo
    • Value
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Helpful?
Thank Bobbie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
1 review
3 of 5 bubbles Reviewed 18 July 2012

The room was clean and adequate for the money. Only slept there. Only had difficulty with wifi,resolved on the last night of my stay. The manager was pleasant and helpful. I would use this motel again as it was close to one of my family members.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prichenber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Towpath Motel

Property: Towpath Motel
Address: 2323 Monroe Ave, Rochester, NY 14618-3024
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#1 Green Hotel in Rochester
Price Range (Based on Average Rates): £
Hotel Class:2 star — Towpath Motel 2*
Number of rooms: 18
Official Description (provided by the hotel):
Just minutes to the Historic High Falls District, and located close to the Erie Canal Locks, University of Rochester, Lake Ontario, local wineries, golfing, biking, shopping, museums, and our annual Lilac Festival each May. Guests of this AAA 1-Diamond Towpath Motel, a Magnuson Hotels affiliate, will enjoy being convenient to downtown along with continental breakfast and free wireless internet. ... more   less 
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Also Known As:
Towpath Hotel Rochester

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