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“Barely a two, not a three”

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Best Western Rochester Marketplace Inn
Ranked #15 of 31 Hotels in Rochester
Ohio
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Barely a two, not a three”
Reviewed 14 October 2011

This place was okay, but definitely not a thee star. Halls were dark and smelled a bit. Room was okay but also had a kind of funky smell. Bathroom must have been a closet in some former life.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vdmadmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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383 reviews from our community

Traveller rating
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    79
    37
    25
See reviews for
164
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ontario, Canada
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 October 2011

Not a great stay ! So called wireless did not work, place stunk of smoke always. Bathrooms need a lot of work and are ridiculously small. They need to be gutted and start over. Housekeeping staff ignore do not disturb sign and still bangs on door to get in. And breakfast was ok, all pre cooked, processed, heated up stuff. And the rooms are NOT sound proof, you can hear everthing ! If you are going to be in the neighbourhood Best Western in Victor is MUCH nicer

Room Tip: Stay elsewhere
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wanderx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2011

Great price, Great Staff and comfortable rooms.

Stopped by the BW Rochester on our way from NYC to Niagara Falls and fell upon a great sized room, comfortable beds and great service.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristopherAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cypress, California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 September 2011

Stayed here from 31 Aug - 06 Sep 2011 with the Freelancers for the 2011 DCA competition. Location was great for access to restaurants & other services. Wifi was very good. No pool though, which would have been wonderful as the temperature & humidity were in the high 80s.

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RocketRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 August 2011

I liked the size of the room. The beds were comfortable and pillows were nice and soft. My only complaint, the bathroom. Very cramped. Our bathroom had grout on the tiles and the toilet paper holder was full of dust. The bathtub curtain reeked of mildew. Complained thrice before it was replaced in the morning by housekeeping. That totally grossed me out.
Breakfast was average. Liked the idea of free DVDs at the reception with a good selection. Reception staff were nice. Ample parking. Coffee available all throughout the day. Freshly baked cookies in the afternoon, but the quantity offered is very less considering the number of guests in the hotel. All gone by the time you know it.
I don't think I'd stay again though. Ramada and Hampton are much superior and within the same price range.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank romsark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 August 2011

We stayed one night in this hotel. The 2 queen beds were very comfortable. The hotel was clean and updated. The room had a refrig, microwave & small coffee maker. The bathroom was small but that was ok with us. Front desk staff very friendly and helpful. Location was great because is was handy and many places to eat. Look forward to our next stay in Rochester.
TIP: When programing your GPS be sure to put in Jefferson Rd and the correct zip code. We put in Jefferson Ave and the wrong zip - YIKES! We got nervous!
We ate at a sports bar called Tullys just down the road. Good food and good prices.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mew6160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danville, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
Reviewed 28 August 2011

Check-in was fast. Room was spacious. Bathroom was very small. The bed was extremely uncomfortable.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bcooper2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Rochester Marketplace Inn

Property: Best Western Rochester Marketplace Inn
Address: 940 Jefferson Rd, Rochester, NY 14623
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Rochester
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Rochester Marketplace Inn 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 
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Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western

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