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Quality Inn Rochester Airport
Ranked #28 of 29 Hotels in Rochester
Reviewed 29 October 2011

The best thing about the stay was the value. When I checked in, the greater hardly said a word and recited check in information like a robot while the other person behind the desk talked on her cell phone. The room was cold when I entered and the door separating my room from the adjacent was unlocked and open. The fridge made a loud, repetitive clicking noise. Breakfast was your standard fare.

  • Stayed: October 2011
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Thank 0RyGuy0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 - 149 of 181 reviews

Reviewed 29 October 2011

I stayed at the Quality Inn Rochester Airport to be near the Univ. of Rochester for Meliora Weekend. It met all of my needs perfectly and actually exceeded my expectations: Clean room, comfy bed, fabulous shower, essential toiletries provided, lots of breakfast choices including healthy ones, and absolutely superior service. I was delighted to learn that the hotel provides a free shuttle that will drop you off within a 5 mile range. In fact, the driver made sure that I made it to campus in time for the keynote speaker despite heavy traffic. It was a busy weekend for the hotel, with parents visiting and a youth sports event. However, the hotel was peaceful and quiet and I received personalized attention despite the fact they were booked to capacity.

  • Stayed: October 2011, travelled solo
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Thank venividi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

While this inn is quite a bit older, it is clean and well kept. No frills -- except for EXXXXCELLENT SERVICE FROM EVERYONE! Service was like staying at the Hotel or a beautiful resort.

  • Stayed: October 2011, travelled with family
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Thank sue8308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2011

Very nice staff -good value for the money -would stay here again

  • Stayed: September 2011, travelled on business
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Thank 22minky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

Sept. 14th ,15th, 2011.We stayed 2 nights here on vacation largely because the staff was SO friendly. We were on the type of vacation with no specific plans except seeing Niagra Falls then see what we see. The Rochester area was fun and the surrounding wine country area was beautiful. We were greeted at this Inn by Shantell at the front desk. She had a big smile and sparkle in her eyes. She really enjoyed people and was a big reason we stayed another night. The room was clean and comfortable. The HOT breakfast in the am was outstanding. We chose this hotel because of a coupon deal..not expecting the greatest but we were blown away!

  • Stayed: September 2011, travelled as a couple
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1  Thank willrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

This has been our go-to hotel in Rochester for several years, and we stay there a couple times yearly . It's been reasonably priced, comfortable, convenient, and had good enough service. A recent trip had a number of shortcomings . Among them: The desk clerk was unable to give us a phone # for a taxi service (this seems incredible, but true). Her assistant did give us a number for a taxi service - her boyfriend who was starting a taxi business- this seemed a little informal and dubious, but as it turned out the taxi was just fine. But the idea that the front desk didn't have a roster of known taxi companies??? There was a wet spot on the carpet in the room. If you didn't get to the breakfast early, the supply of juice, etc. ran out. It took multiple requests to the desk to get a bottle of shampoo, to go with the two conditioners provided. All little things, but the overall feel was that the competence level was declining. As said, until this trip we've found this hotel quite adequate, so mabye this was just a bad week.

  • Stayed: August 2011, travelled with family
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Thank megamyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

Barb and I so enjoyed our one night stay we wanted to share our view with you. On checking in after 3:00pm we were greeted by your night manager Amanda Tretter, she and her co worker were most welcoming and cheerful. We drove to the far side of the hotel to the nearest entrance to our room, as I have a limited walking access. Amanda met us at our room and made sure we were comfortable before she returned to the main desk.. We returned our rental car to the Airport, Your shuttle picked us up and returned us to your hotel and our room. Later in the evening we had Dinner at your on site resturant Parma Johnnys' home made excellent food. We left the following morning at 4:45am and your shuttle took us to the airport. Your rooms, staff and accommodations were excellent.
Thank you, Victor Bruce Bentley

  • Stayed: August 2011, travelled with family
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Thank victor b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 29 Hotels in Rochester
Price Range: £43 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn

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