I was supposed to visit Rochester for my 13yr old's soccer tourney but it got cancelled the afternoon we were supposed to leave...so very last minute cancellation. I had booked through their website the advanced purchase rate (non-refundable) to save some money. As I did not go, I called and asked if it were possible to have a credit for a future stay and the manager said possibly for a future stay but Doug the manager couldn't make any promises as he said it was their busy seaso. Believe me, I understand, but to be penalized for trying to save money for my family, no definite answer if credit could be given for future stay? Very disappointed in Holiday Inn...not only did I have to deal with my child's disappointment, but also with a hotel not willing to understand the situation and help a family man out...
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel in Rochester-Greece Enjoy a relaxing stay at our Rochester, New York hotel, which offers you premium amenities and an ideal location off Route 104, with quick access to the Rochester business district. Our Rochester hotel is conveniently located near area attractions including Seabreeze Amusement and Water Park, Highland Park, the Seneca Zoo, and Geva Theater, all just a few miles from our hotel in Rochester, NY. Local sports teams include the Red Wings baseball team, the new Rochester Razorsharks basketball team, Rhinos Soccer and the Rochester Americans hockey team. If shopping is your preference, check out the Mall at Greece Ridge, with over 100 unique shops, just one mile from our Rochester, NY hotel. Business travelers looking for a hotel convenient to Rochester Airport (ROC) will benefit from our location near many area businesses such as Frontier Corp, Delphi, Eastman Kodak, Carestream Health and Bausch & Lomb. Close to our Rochester hotel are several area colleges including the University of Rochester, SUNY Brockport, Rochester Institute of Technology, Roberts Wesleyan and Nazareth College. Our Rochester, New York hotel aims to bring you top service and comfort with a 24-hour Fitness Center, free high-speed Internet access, a meeting room and a complimentary hot breakfast bar. Book your Rochester hotel room now and Stay Smart at our Holiday Inn Express in Rochester, NY. ... more less
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- Also Known As:
- Holiday Inn Express Rochester - Greece Hotel Rochester
- Holiday Inn Rochester
- Rochester Holiday Inn