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“FANTASTIC Food - Bad Night of Service”

Tournedos Steakhouse
Ranked #33 of 1,268 Restaurants in Rochester
Certificate of Excellence
Price range: US$25 - US$100
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Romantic, Local cuisine, Special Occasion Dining, Business meetings
Dining options: Dinner, Lunch, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff, Wheelchair Accessible
South Carolina
Level Contributor
66 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“FANTASTIC Food - Bad Night of Service”
3 of 5 bubbles Reviewed 28 May 2014

I must preface that all of the food we had at Tournedos was fantastic. If reviewing solely on food, it easily deserves an excellent. Steaks were equal if not better than some of the best steakhouses in NYC and Chicago.

Unfortunately, and it could have just been the night we dined, the service was sub-par. Orders were missed in the kitchen, as well as by our server. Also felt like our server was annoyed or frustrated helping our table. For a $50+ steak dinner per person, expect a bit more in the service department. Other reviews show the service as better, so it could have just been an off night.

The venue is great and the Ambiance is fantastic. Certainly a place to celebrate a special occasion.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank FamilyFourPack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

Visitor rating
    97
    26
    10
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rochester, New York
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Beautiful place for that special occasion”
5 of 5 bubbles Reviewed 30 December 2013

We had a holiday work dinner here and were lucky enough to all be seated in the private Library. The service was outstanding and the food was delicious. It was great to have our own private space. Be sure to ask for it if you are having a special meal here. The place is more than a steakhouse, though as the fish, salads and desserts were also delicious. The only thing I didn't care for were the clams casino as an appetizer. While the dozen clams was a huge portion and easily shared and the clams were small and delicately juicy, there was too much breading on them. But this is a minor complaint. The steaks were cooked perfectly as was everything else. I highly recommend this place, but bring your credit card, as it's not cheap!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jackie24017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Ashley will keep us coming back!”
5 of 5 bubbles Reviewed 17 December 2013

We have been here multiple times and have had a different server every time...don't get me wrong - it's good service all around, but Ashley is GREAT. She is friendly, her smile lights up the room, and she puts her guests above all else. She is knowledgeable in the food that she is bringing for us and knows what she is talking about with her wines. Every recommendation that she has given us as to what wine to try or what food to eat has been SPOT ON. If she isn't making more money than the other servers - then there is something wrong!!! She is (hands down) an asset to Tournedo's! I will be requesting to eat at her tables for as long as I am coming to dine here.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank italianguy393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“not won over”
3 of 5 bubbles Reviewed 16 November 2013 via mobile

we went here for an anniversary dinner. the prices were very high and the food did not match the price. we were highly let down.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank holly y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Gables, Florida
Level Contributor
640 reviews
434 restaurant reviews
common_n_restaurant_reviews_1bd8 164 helpful votes
“A steak house with High Class! Amazing service!”
5 of 5 bubbles Reviewed 15 November 2013

What a great experience!
We arrived there with no reservation ( they are not in open table) and they only had space by the bar.
To our surprise, they have a " private section" by the bar that sat 8 people very comfortable!
The service and hospitality was amazing from the first moment that we arrived.
Fabulous wine selection with great mixed drinks.
We started with a a great selection of appetizers; oysters, clams casino, osso ravioli , beet salad and spinach salad. The presentation was just gorgeous! The flavor was perfect.
We were very impressed with them.
The steaks were cooked to perfection, perfect flavor.
You will need to order the full Lamb rack, it was impressive and fabulous!
The side were also perfect for the group. Great complements for the tuna! steaks and the lamb.
This is truly a fabulous place!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank joselito1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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