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“Enjoyed Rochester, NY”

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Best Western The Inn At Rochester Airport
Ranked #6 of 29 Hotels in Rochester
Brooklyn, United States
1 review
“Enjoyed Rochester, NY”
Reviewed 9 April 2014

Very nice area and met some great folks. Ate at Tony D's, outstanding service and food! Weather typical fro NY in April, will return when its warmer! Are you kidding me, 200 words, this may cause me to stop this comment event!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 5 May 2014
We are glad to hear you enjoyed your visit to Rochester! Tony D's was a great choice! Thank you for your review and I do hope to see you when the wheather is warmer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
Poughkeepsie, New York
Level 6 Contributor
225 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 April 2014

As a Best Western rewards member I was pleased to see a new BW in Rochester. Boy was I pleased. Location across street from airport great. Very little airport noise. Loved how we were treated by staff. Great rooms.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Noreen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 5 May 2014
Thank you for being a loyal Best Western member! We are glad you enjoyed the new location. We are new to the Best Western Family, and very excited about it! So happy to hear you enjoyed your stay with us and I do hope we will have the chance to accommodate you on a future stay!
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ontario, canada
Level 6 Contributor
242 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 1 April 2014

We stayed here the night before our flight at the Rochester Airport and would definitely do this again. They are located literally across the street and offer lots of extra services for no extra charge including: complimentary breakfast, shuttle to the airport and you can leave your vehicle there for no extra charge. Services was great and we will definitely return!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank soccermom13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 5 May 2014
Thank you for your recent review, we truly appreciate you taking the time to let us know how we are doing. Im glad to hear you enjoyed your stay! We look forward to seeing you on your next trip to Rochester!
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Clarksville, Tennessee
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

The hotel was clean, service was expedient and super friendly. Being right next to the airport we didn't hear any planes or the kids in the room next door. We will definitely be staying here again when we are in town.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jthompson1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 15 April 2014
Thank you for taking the time to let us know how we are doing! We truly appreciate the kind words. We work hard to make sure our guests have a great experience with us, and its so nice to see that it doesnt go unnoticed. I hope we have the oppertunity to accommodate you on a future trip to Rochester!
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Canandaigua, New York
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 20 March 2014

One piece of advice, if flying out, book directly with them, to take advantage of their stay and park benefit. Stay there, park for free for the duration of your trip. The staff is exceptional, every single one of them. You will never feel more welcomed and appreciated anywhere else. The rooms are pretty regular. Fridge, but no microwave in the room (although 1 downstairs). Didn't try the fitness center, so I can't offer an opinion about it. We will definitely use this hotel exclusively whenever we're up that way. We just can't get over how incredible the staff is, every single one of them.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank davidcherylb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 15 April 2014
Thank you for the compliments! We truly take pride in providing superior customer service. When your here, your family! Im glad you got to use the park and Fly its a great package! We hope to see you on your next trip to Rochester!
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1 review
Reviewed 18 March 2014

This is a great hotel if you are traveling and have a flight out of Rochester Airport. The staff goes out of its way to accommodate your flight schedule and gets you to the airport on time. They also have a good knowledge of the area and can help point out places to eat and visit.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 15 April 2014
Thank your for your review, we truly appreciate the compliments! Our guests are our priority and we want you to have a great experience! I hope we will have the pleasure of accommodating you on a future stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beamsville, Ontario
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2014

We stayed here for one night prior to our flight and used the park and fly service. The hotel was very clean. The room was a bit small, but we were only sleeping there overnight. It was very convenient that the breakfast started at 4am because we had an early flight. We were down there right at 4 and it was hot and ready! The breakfast had a great variety of hot and cold items. We were picked up promptly at the airport upon our return and were impressed that the driver had our keys and dropped us right at our vehicle. I will definitely choose this hotel again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happycampers40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at Best Western The Inn At Rochester Airport, responded to this review, 15 April 2014
Thank you for your review, We are glad to hear that you enjoyed your stay, the Park and Fly is a great deal, and such a convenience for our guests! I hope to see you on your next trip out of the Rochester Airport!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western The Inn At Rochester Airport

Property: Best Western The Inn At Rochester Airport
Address: 395 Buell Rd, Rochester, NY 14624-3123
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Rochester
#9 Business Hotel in Rochester
#9 Family Hotel in Rochester
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western The Inn At Rochester Airport 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Inn Rochester
Rochester Comfort Inn

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