We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Economical hotels” 4 of 5 bubbles
Review of BEST WESTERN The Inn At Rochester Airport

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN The Inn At Rochester Airport
Ranked #7 of 31 Hotels in Rochester
Certificate of Excellence
Moretown, VT, United States
1 review
“Economical hotels”
4 of 5 bubbles Reviewed 14 June 2014

The Best Western Inn at tyhe Rochester airport is not only in a good location, it also has friendly staff and a clean and comfortable room at afair price. The accoustics are good and the building is well insulated aginst outside noises. The breakfast is only satisfactory with prepakaged entree ...but what can you expect at no additional fee. I have stayed there twice thhis past year and would go back a third time if I ended up in Rochester NY.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Robert J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 29 July 2014
Thank you for taking the time to leave us a review. Im glad to hear you enjoyed your stay with us! I do hope we will have the pleasure of accommodating you on your next trip to Rochester!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

280 reviews from our community

Traveller rating
    105
    113
    37
    16
    9
See reviews for
106
83
28
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Hyde Park, NY
2 reviews
4 of 5 bubbles Reviewed 31 May 2014

Our family stay at the Best Western Rochester Airport was very comfortable. We were there for our son's graduation from RIT and the hotel was a quick drive to the college. We were also close enough to the highway for getting there and leaving for home. The rooms were clean and bright, the coffee was good, and the breakfast selections were hot (with eggs or sausage and biscuits for protein in the morning). There was also plenty of parking, no matter what time of day we arrived back at the hotel.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 13 June 2014
Thank you for taking the time to let us know about your stay, we are truly glad you enjoyed it! We are located just 5 miles from RIT, with prime access to the highway as you mentioned. Congratulations on your sons graduation, you must be very proud! I hope we may have the chance to accommodate you in the future should your travels bring you to Rochester again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 30 May 2014

I enjoyed the stay so well I will be back with friends. I do bowling trips there in Rochester, NY. I feel that the group would be happy there. There is no pool but the place is very clean and the breakfast is filling.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank janetrw2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 13 June 2014
Thank you for taking the time to write a review. We truly appreciate the compliments! We would be honored to have the opportunity to accommodate you and your bowling group. We do offer group rates, you may contact the hotel directly for more information. We look forward to your next visit to Rochester!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Massachusetts, Usa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

After being in Indiana for a week, we were traveling home and thought this hotel would be a great stopping point. The room was average, as was the breakfast. The staff was very unpleasant and not helpful at all. Would not recommend this hotel.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank 805BF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 13 June 2014
Thank you for taking the time to let us know about your stay. I am truly sorry to hear that it was not all that you expected. I was very disappointed to hear that the staff was unpleasant as we pride ourselves on superior customer care, and have always had such great comments about the staff. We want to be sure that future guests do not have the same experience. I hope you can accept our deepest apologies and that you may consider giving us a second chance should your travels ever bring you through Rochester again, so that we can provide you with the superior customer service you deserve and expect from us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
1 review
5 of 5 bubbles Reviewed 28 May 2014

my son and wife believe it is one of the best room in New York. the room was very clean,quiet and comfortable. the breakfast was very good. I like it very much. everything was excellent but the internet. we couldn't connect to internet.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Feng S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 13 June 2014
Thank you for your recent review. Im glad to hear that you and your family enjoyed your stay with us. Im sorry to hear about the internet, you will be happy to know we are having all brand new equipment installed in Mid June so this will not be an issue for you or other guests in the future. We hope to see you all on your next trip to Rochester!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 27 May 2014

I have stayed in many Best Western Hotel, this by far was the worst. Old decor, no fan in bathroom, bathtub floor had remnents of old mat, mirror in bathroom old, not enough mirrors in room for hair and makeup. Bathroom door kept getting stuck. Airplanes flying over as late at 12 am.

  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank heidis364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 13 June 2014
Thank you for taking the time to let us know about your stay. I apologize that it was not all that you expected. We just recently renovated the entire property in the summer of 2013, so everything is brand new. If at any time you are not satisfied, please let us know. We are here to make sure your stay is enjoyable. We are an Airport property so we do have airplanes flying overhead, they usually stop around midnight (unless delayed) and begin again around 6am. Im sorry that the noise was a problem for you. Should your travels ever bring you to Rochester again I hope you will consider giving us another chance to provide you with superior customer service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oneonta, New York
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

We stayed at the Best Western Rochester Airport because we wanted a good deal for accommodations the night before our flight and leaving our car while we were out of town to save on airport parking fees. This place was a great option! It's located right near the airport. They have a shuttle 24 hours a day to take you and pick you up from the airport. It wasn't more than 5 minutes from the time we called after we got our luggage until the shuttle was there to pick us up! The rooms are clean but quite small- fine for an overnight stay. They had a pretty good breakfast available with hot and cold items and started to serve early enough that we were able to enjoy it before flying out. This is definitely a Park, Sleep, and Fly option I would highly recommend if you're flying out of the Rochester Airport.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peggy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review, 13 June 2014
Thank you for taking the time to let us know about your stay. We are glad you were able to use our Park and Fly package. It really is a great deal! As you metioned breakfast starts nice and early at 4am as we want to be able to accommodate our earlier travelers as well, we shuttle you to and from the airport 24 hours a day and provide the parking! I hope we have the opportunity to see you on your next trip out of the Rochester Airport! Thank you again for the great review, we truly value the opinions of our guests!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rochester hotels
3.2 mi away
Country Inn & Suites By Carlson, Rochester Airport - University Area
5.4 mi away
Hampton Inn Rochester-Greece
0.5 mi away
Lexington Hotel Rochester Airport
Show Prices
Show Prices
Show Prices
4.1 mi away
BEST WESTERN Rochester Marketplace Inn
2.5 mi away
Hilton Garden Inn Rochester/University & Medical Center
0.3 mi away
Fairfield Inn Rochester Airport
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN The Inn At Rochester Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN The Inn At Rochester Airport

Property: BEST WESTERN The Inn At Rochester Airport
Address: 395 Buell Rd, Rochester, NY 14624-3123
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Rochester
#9 Family Hotel in Rochester
#10 Business Hotel in Rochester
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN The Inn At Rochester Airport 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK) and Hotels.com so you can book your BEST WESTERN The Inn At Rochester Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Rochester
Rochester Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing