This is the first Hyatt I have ever stayed at, and we booked our hotel through a deal a day website, so we got an amazing room rate. I am fairly realistic about my hotel stays, but I also have not had a great deal of experience with hotels either. My biggest concerns about hotels are related to cost, cleanliness and comfort, so please take that into consideration when reading my review. I stayed at the Hyatt with my husband and 2 young children. We booked a King room and ordered a roll away for my 4 year old to sleep on, we brought a playard for my 1.5 yr old. Conveniently there was a large, unused area where the door to the room was that we put the playard in, this was great. There was ample space in the room to have the roll away and not feel cramped and the bed was actually quite comfortable, although I don't feel like the bed was a full sized King. The bathroom was very clean and accessible. The room we stayed in was well appointed, I am not sure if it was newly renovated, although I am not overly concerned with style in my hotel rooms, it seemed up to date in furnishings. The real reason I have rated the hotel with such a high value is more the staff we dealt with while we stayed, specifically one of the restaurant managers and waitress, who went out of their way to assist our family as I was in a wheelchair during our visit. They also provided us with passes to the local children's museum, which were a welcome surprise. There was an error with our billing, which was taken care of quickly and with no fuss and they also provided both children with goody bags for the car ride home after we settled the billing. We ordered room service for dinner one night and ate breakfast both days in the restaurant. I did not find the food overpriced for hotel fare, and the Hyatt is focused on organic, healthy fare, so the food was quite good. I would definitely recommend the Hyatt to friends travelling to the Rochester area.
- Official Description (provided by the hotel):
- Discover the perfect blend of location, style and authentic hospitality at our downtown Rochester hotel. Unwind at our Scene on Main Restaurant and Lounge or relax by our heated indoor pool after your workout in our 24 hour fitness center. Whether you are in town for business, vacation, a wedding or special getaway, you will find that the Hyatt Regency Rochester is the ideal choice. Our urban and contemporary Rochester New York hotel offers over 20,000 square feet of function space which provides an ideal setting for weddings, corporate and social events and galas. We are connected to the Rochester Convention Center by a sky bridge and only a short walk to shopping, dining and nightlife of the East Avenue and Park Avenue hot spots. We are situated just minutes from the airport, and we offer a complimentary shuttle throughout the day. Whether you are planning a meeting, wedding, family reunion or a romantic getaway, Hyatt Regency Rochester is the premier accommodation you deserve. ... more less
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- Also Known As:
- Hyatt Regency Rochester Hotel Rochester
- Rochester Hyatt Regency
- Hyatt Rochester