Check in was quick, as was checkout. Staff were friendly and efficient. The gentlemen that handle the main entrance off of Main Street were so helpful. My Room was on the 22nd floor, and the city looked pretty lit up at night. Room had everything it needed and the bed was comfortable.
I was there for two nights for a business event. Food was standard for the event and I didn't eat at the hotel restaurant, but a colleague did and said his dinner was good. A line of Starbucks coffee is used and complimentary, which was great bc I needed the caffeine to stay awake during some parts of the work conference (!).
The only drawback was the prices in their shop. I expect a substantial markup for the convenience, but I had to pay $13 for a tiny bottle of aspirin that runs about $1.99, so that seemed a little steep even for hotel markup. So pack accordingly :)
Internet is complimentary if you're a gold passport member, so I can't speak to fees, bc mine was included. I had no additional or unexpected charges at check out, and accurate charges are indeed nice.
Would recommend to business travelers for sure.
- Official Description (provided by the hotel):
- Discover the perfect blend of location, style and authentic hospitality at our downtown Rochester hotel. Unwind at our Scene on Main Restaurant and Lounge or relax by our heated indoor pool after your workout in our 24 hour fitness center. Whether you are in town for business, vacation, a wedding or special getaway, you will find that the Hyatt Regency Rochester is the ideal choice. Our urban and contemporary Rochester New York hotel offers over 20,000 square feet of function space which provides an ideal setting for weddings, corporate and social events and galas. We are connected to the Rochester Convention Center by a sky bridge and only a short walk to shopping, dining and nightlife of the East Avenue and Park Avenue hot spots. We are situated just minutes from the airport, and we offer a complimentary shuttle throughout the day. Whether you are planning a meeting, wedding, family reunion or a romantic getaway, Hyatt Regency Rochester is the premier accommodation you deserve. ... more less
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- Also Known As:
- Hyatt Regency Rochester Hotel Rochester
- Rochester Hyatt Regency
- Hyatt Rochester