Part of staying in a hotel is not just a clean room or ease of finding the ice machine, it is like staying at a friend's house where certain things are just expected. Integrity is of utmost importance wherever one stays.
My room was clean, it had little natural light but was comfortable.
The restaurant is not a fresh-from-scratch type eatery but it was OK. Nothing to write home about except that you miss a home cooked meal.
I did not use the pool but others did.
I did use the shuttle and found scheduling it to be a nightmare. It was all drama -
Hotel Desk: No you can't be to the airport at 5AM, our shuttle starts at 5AM.
Me: How long does it take to get to the airport?
HD: 10 minutes.
Me: OK, I'll take the shuttle at 5.
They called my room at 4:55 to tell me I would miss the shuttle if I did not hurry. Why not just tell me the shuttle leaves the hotel at 5 and leave it at that?
I carried my bags to the lobby and was met by the shuttle driver. I asked if the front desk needed a signature for the hotel extras I purchased. They did not and I was loaded into the shuttle. When I realized I had forgotten my prescription reading glass on the night table I had someone from my office call the hotel. After several searches the glasses are not to be found. So, where did they go? Did the maid service throw them away? No one claims to have seen them. Replacement cost $ 381. I will not recommend this hotel, ever. Yes, I forgot my glasses but they are custom to me and not of value to anyone else. Returning them is the right thing to do.
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- Also Known As:
- Rochester Radisson
- Radisson Rochester