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“Nice” 4 of 5 bubbles
Review of Radisson Hotel Rochester Airport

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Radisson Hotel Rochester Airport
Ranked #6 of 31 Hotels in Rochester
Atlanta, Georgia
Level Contributor
184 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Nice”
4 of 5 bubbles Reviewed 11 July 2014

The Radisson turned out to be a very nice simple hotel. There is nothing extremely flashy about the hotel. It does have an indoor pool, clean rooms, and an extremely courteous staff. The down part is there is really nothing within walking distance but most things are at least within 5 miles.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, 15 July 2014
Thank you for your positive comments abour the staff and hotel. There are some stores and restaurants at Park Point next door.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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570 reviews from our community

Traveller rating
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    105
    81
    37
See reviews for
237
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Clt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 10 July 2014 via mobile

Nice hotel with a friendly staff located in between RIT and airport. Clean rooms with sleep number beds (not my favorite). Not very many food options right next to hotel but they have a restaurant in the hotel and there is a good Restraunt/bar within easy walking distance (lovincup). Nice walking running trails around hotel. Good indoor pool and exercise facility only complaint is dumb bell weights 5,8,10,12,15,20,25. I'm not a big guy but these are pretty light.

Stayed July 2014
Helpful?
Thank Wercasem01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, 15 July 2014
Thank you for your positive comments on the staff and the hotel. Being on the campus of RIT there are great areas to run and walk around the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

price was far and the room was clean and update. they have a pool and a restaurant . very close to mall and easy to get to. can't really go wrong with this choice. not much else to say about this hotel it is a very basic choice.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeanette12322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, 15 July 2014
Thank you for your positive comments. We do have a great location for shopping and dining. Come back and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

Given we have stayed here before, when we booked on Priceline we were excited we got matched to this hotel again. It's centrally located to the Mall, a ton of restaurants, and only 20 mins from the Children's Museum.

The washroom had a water stain on the ceiling above the shower, which the could easily just sand and paint, but for $60 a night, I'm not complaining. It did the job as a perfect place for a stopover, on our way back to Canada from Philadelphia.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crazy_Canuck_Tdot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, 15 July 2014
Thank you for staying with us again. Come back and see us on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 June 2014

We loved the restaurant the food was excellent . We enjoyed the atmosphere and service was wonderful . The waitress MoeMoe was great ! We will definitely be are coming back . The breakfast was perfect . The pool and workout room are great . Thanks so much

Room Tip: Extremely clean rooms :)
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Evan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, 15 July 2014
Thank you for your positive comments about the restaurant and the pool area. Please come back and see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 11 June 2014 via mobile

Nice place, very clean, sleep number beds with a fridge and microwave in the room. My only complaint is the Restaurant closes really early and have a limited menu with pricey drinks. However the hotel is right in the middle of RIT's campus so there is a few places to drink and eat within walking distance.

Stayed June 2014, travelled on business
Helpful?
2 Thank MacaroniJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, 20 June 2014
Thank you for your comments. I am sorry that the restaurant closes at 10pm at night. The front desk has a list of restaurants that will deliver late night for guests that would like something after hours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 2 June 2014

It is disgusting. In general, the hotel is filthy. Everything is unclean or feels as if it is. The duvets were not clean, the sheets were "grungy", and the pillows smelled suspicious. The carpet smelled musty. The mattresses were uncomfortable, in that my daughter felt the box springs during the night. There were multiple clerical errors during the stay, from sending a maintenance person early in the a.m. (was not requested) to deactivating a room key and checking us out early when we had two more days left in our stay. The staff was mediocre at best and not at all helpful.
The Radisson also considers a "change" in a reservation to be a "cancellation". Thus, if you prepay for a room and/or it is non-refundable, they will not revise your reservation in any way. My son's exam schedule changed by a day and I was unable to change the over $400 reservation. I had to book another night at a fee well beyond the quality of this hotel. Whether it's local or corporate policy it needs to be changed.
Even though it's close to RIT, I do NOT recommend staying at this hotel. It is a waste of your money.

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Lawgirl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Online Customer Support at Radisson Hotel Rochester Airport, responded to this review, 9 June 2014
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room, including the mattresses and the general cleanliness. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. Also, we apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best customer service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Radisson Hotel Rochester Airport

Property: Radisson Hotel Rochester Airport
Address: 175 Jefferson Rd, Rochester, NY 14623-2138
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Rochester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Radisson Hotel Rochester Airport 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Rochester Radisson
Radisson Rochester

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