We stayed here for 2 nights with our 2 kids. We had a bunch of guys in the room above us screaming their heads off the first night. We began calling the front desk at 10pm and at 12:30am security went up to the room. it was not a fun night - no sleep!
We got little to no response from the front desk the next morning when we asked that the people in that room be moved.
Also, we never had enough towels. Even though they knew we were arriving with 4 people in the room, we had to ask for additional towels and linens for the pull out sofa bed.
The hotel is very nice to looks at, but there were serious noise issues the nights we were there. Our room faced the parking lot and it sounded like the people yelling to each other leaving the bar were standing in our room.
- Official Description (provided by the hotel):
- Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more less
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- Also Known As:
- Strathallan Hotel Rochester