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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Ranked #3 of 31 Hotels in Rochester
Certificate of Excellence
Rochester, United States
1 review
“Great Renovation”
Reviewed 26 January 2014

The Strathallan was beautifully renovated, the staff was helpful, and the room was amazing. Close to a lot of main downtown Rochester attractions, including Dinosaur BBQ. I would definitely recommend this hotel to anyone staying in the area.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lindsay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 7 February 2014
Thank you for staying at The Strathallan and for taking the time to write a review. It's always great to have people who are local come and stay. We look forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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884 reviews from our community

Traveller rating
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    19
    16
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Buffalo, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2014

I booked my room and had to upgrade to a two room suite, the front desk was very helpful! The hotel seemed brand new minus the heavy sliding glass door that stuck when we tried to open it. The staff was pleasant, Char was awesome! The bartender was well versed in his trade and carried on a nice conversation with my group. The location is close to everything as well. I can't wait to head back here.

Room Tip: Join Hilton Honors and get a room on the top floors!
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  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank kaitisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 25 January 2014
Thank you for staying with us and for taking the time to write a review. We appreciate the feedback and are pleased to hear you enjoyed Char. We look forward to seeing you again on your next visit to Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 January 2014 via mobile

I travel to Rochester on business often. I usually stay at the Homewood Suites but because it is an older hotel, I looked around and decided a longer commute may be worth it for a nicer hotel. I booked at The Strathallan and I am sold! I will always stay here when I visit Rochester. The location is great, the staff very professional and the room was more than I ever expected. If you stay here, make sure you dine at the hotel restaurant. The food was incredible! Also, a huge perk was the complimentary valet parking. Don't miss an opportunity to stay here.

Stayed January 2014, travelled on business
Helpful?
Thank Kilgome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 25 January 2014
Thank you for choosing The Strathallan and for giving us a try. We are so pleased to hear you enjoyed your stay and dining at Char. We appreciate you taking the time to write a review and share your experience, and we look forward to seeing you many times on your future trips back to Rochester.
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Massachusetts, United States
1 review
Reviewed 19 January 2014

Excellent Facility, great workout room and a great breakfast with colleagues. Well situated and staff was very accommodating allowing me a slightly later check out time to accommodate business meeting in the restaurant.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 25 January 2014
Thank you for choosing The Strathallan. We are more than happy, always, to do whatever we can to accommodate the needs of our guests. So glad to hear you enjoyed your time here, and we look forward to seeing you again on your next visit to Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fargo, North Dakota
2 reviews
Reviewed 17 January 2014

I was recently relocated to Upstate NY from ND, and was in the city searching for prospective living locations. I was looking for a nice place to stay in a good nieghborhood while house hunting, and the hotel was very comfortable and relaxing, along with being in a great historic area of town with many options to explore and get to know the city.

I informed the staff of a special guest that I was expecting (I was trying to convince my girlfriend to move with me, 1500 miles away from her friends anf family). They went far above and beyond what is expected from a hotel guest to accomodate me and give us a great experience. I couldn't be more thankful. The Assistant General Manager Helen was extremely caring and generous. They not only sold me on the hotel, but the city of Rochester.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank ehlerc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 25 January 2014
Thank you so much for choosing The Strathallan and for not only writing such a great review, but for sharing your beautiful story with us. We are thrilled that we could help and that you had such a wonderful experience with our hotel and Helen; she's amazing. Best of luck to you and we look forward to seeing you again in the future.
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Providence, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 January 2014

We were there recently for a hockey tournament last week and the staff couldnt do enough for you! Great breakfast! Friendly staff especially Katie and Dan! Clean hotel, beds were comfortable. Thank you Doubletree at Rochester you were amazing! Parents were super pleased! thank you!

  • Stayed January 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank dianne n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 17 January 2014
Thank you for choosing The Strathallan and for taking the time to write such a great review. We are so happy to hear you and your parents were pleased and found us to be the best hotel. We look forward to seeing you on your next visit to Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, United States
1 review
Reviewed 14 January 2014

Everything was terrific! Hotel updates are beautiful; felt very upscale. Staff was friendly and helpful. Rooms were spacious, well appointed, and very clean. Bar and restaurant were "cozy-chic!" Nice selection of wine, beer, and cocktails.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 16 January 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We love hearing when are guests find everything about us to be terrific, and we look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Property: The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Address: 550 East Ave, Rochester, NY 14607-2034
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
#1 Business Hotel in Rochester
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Official Description (provided by the hotel):
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 
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Also Known As:
Strathallan Hotel Rochester

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