I cannot say enough about the management of this facility, specifically, Helen. I had an initially bumpy experience with a front desk person, but after Helen became involved, she made it her business to exceed our expectations on every facet of our stay. There is no question that the next time we are in Rochester, we will stay at the DoubleTree. The rooms and bed are great, the food and bar out of this world, and the personal attention the best. Bravo to Helen and her team.
- Official Description (provided by the hotel):
- Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more less
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- Also Known As:
- Strathallan Hotel Rochester