Dear Hotel Manager,
I had a wonderful stay at this hotel on 2/4-7/14 week. The rooms were spacious and clean, the food was great and all the staff where very friendly.
I want to especially tell you how great James and the rest of your valet staff was to get myself and my colleague to and from where we were working this week, on time and comfortably. James was knowledgeable of the area and drew our attention to some of the historical houses and buildings which were passed along the way. I also want to commend the young woman who picked me up with your shuttle on Wed night at 10 pm after it had snowed all day from the Amerk hockey game. I am saddened that they lost that game, but I will go home with a souvenir since a puck went over the glass and landed by my feet.
Also, the breakfast food was excellent and the staff gracious. I was served by Alisa who is so friendly and efficient. She took the time to welcome me, acknowledge me each morning as a returning guest and was always upbeat and her personality and upbeat attitude made it easier to start the day.
Congratulations on running such a great hotel, I plan on returning to your hotel when my work takes me back to Rochester and I will recommend your hotel to my colleagues and friends.More
- Free Wifi
- Free Parking