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“Best night's sleep in a hotel”

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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Ranked #3 of 31 Hotels in Rochester
Certificate of Excellence
Baltimore, United States
1 review
“Best night's sleep in a hotel”
Reviewed 16 May 2014

Stayed here in early May 2014 for an Eastman event. Staff is friendly and the beds were extremely comfortable. Room was quiet with no HVAC noise. Seems like there was a recent renovation. I travel extensively for work and would stay here whenever in Rochester. Highly recommended.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edwin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 6 June 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We are so pleased to hear you enjoyed your time with us while in town for an Eastman event, and we look forward to seeing you on your next visit.
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885 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Dix Hills, New York
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 May 2014

Looks like this was an apartment building at one time that was converted into a hotel. We stayed there for one night so our daughter could tour University of Rochester. Hotel lobby was mobbed when we arrived. Not sure if there was a conference or just happy hour at the bar. Parking lot was very crowded. Thinking about it, there were a lot of out of state license plates. Room was good, clean as always at a Hilton. Had room service breakfast. Good service, good food. Had suite with separate sitting area and mini fridge.

  • Stayed April 2014, travelled with family
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Helpful?
Thank hschatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 21 May 2014
Thank you for choosing The Strathallan for your recent U of R visit. We are pleased to hear you found everything to your liking and would encourage you to use our free valet service the next time you are here. We appreciate you taking the time to write a review and look forward to seeing you again on your next visit.
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Rochester, New York
1 review
Reviewed 15 May 2014

From the staff to the property, everything was warm and welcoming. The staff was so friendly, everyone we encountered. The room was clean and comfortable. The breakfast buffet was full and fresh. Very delicious. The manager and desk clerks were chatty with our little children, and gave them extra cookies. So nice! The entire stay was pleasant, and we can't wait to come again!

Room Tip: The room and breakfast was a great deal!
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank melissa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 21 May 2014
Thank you for choosing The Strahallan and for taking the time to write a review. We are so pleased to hear you felt so comfortable and welcome here with us. We look forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, United States
1 review
Reviewed 14 May 2014

I have never stayed at such a great hotel before! The staff were lovely, and the atmosphere was completely relaxed. I was actually able to sleep comfortably with no interruptions. Also when I requested random things that I needed (such as an HDMI cable) the staff were happy to oblige when able!

  • Stayed May 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Caitlyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 21 May 2014
Thank you for choosing The Strathallan and for sharing your experience in such a great review. We are so pleased you were comfortable here and that you slept well. We are extremely proud of our amazing staff and glad they were able to help make your stay more enjoyable. We look forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookline
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 May 2014 via mobile

To be honest, I was surprised by that the hotel was a part of the Doubletree chain. It has all the feel of a boutique hotel. Beautiful lobby with nice art displayed, very nice rooms with very comfortable beds, and an excellent restaurant (and excellent room service as a result). Very reasonable prices, and in a beautiful part of Rochester. I have stayed here twice and will stay here on all my future trips to Rochester.

Stayed May 2014, travelled with family
Helpful?
Thank Povie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 21 May 2014
Thank you for choosing The Strathallan. We are pleased you hear about your excellent experience with us and our wonderful restaurant, Char. Thank you for being a loyal guest and we look forward to seeing you again on your next visit to Rochester.
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San Diego, United States
1 review
Reviewed 13 May 2014

The hotel worked with us to accommodate a block of rooms for a gathering of friends from across the country. Rooms were very nice, roomy, clean, and loved that the suite had a fridge, microwave, and sink.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jessica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 20 May 2014
Thank you for choosing The Strathallan for your recent get together with friends, and for taking the time to write a review. We hope you all had a great time and look forward to seeing you again on your next visit to Rochester.
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2014

Great hotel for a family stay or business. The hotel seems to be a happening place in town. The location is excellent. Our room was very comfortable and practical, it had two very comfortable queen beds, two flat TVs, mini-fridge, and microwave. The children loved the indoor pool. The staff was very friendly and the service was prompt. This hotel makes itself feel special.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RiveraJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 20 May 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We are so happy to hear you and your family were comfortable here and felt special. We are very fortunate to have such an amazing staff, who truly go above and beyond for each other and our guests. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Property: The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Address: 550 East Ave, Rochester, NY 14607-2034
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Rochester
#1 Romantic Hotel in Rochester
#1 Business Hotel in Rochester
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Official Description (provided by the hotel):
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 
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Also Known As:
Strathallan Hotel Rochester

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