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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Ranked #3 of 31 Hotels in Rochester
Certificate of Excellence
tampa, florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“doubletree”
5 of 5 bubbles Reviewed 30 June 2014

this was a beautiful beautiful hotel. I had to say it twice because i never see these kind of hotels on my trips. The location was very nice. The only thing I hated was the elevators were so slow. And the restaurant did not have great service or food for the price.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mee081224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan. We agree it is a beautiful, beautiful hotel. We appreciate your feedback and look forward to seeing you again on your next visit to Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

855 reviews from our community

Traveller rating
    621
    159
    40
    19
    16
See reviews for
233
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296
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Buffalo, NY, United States
1 review
5 of 5 bubbles Reviewed 26 June 2014

The rooms were nice and very clean. The beds were comfortable. The shower was very good and the bathroom was very clean.The people at the desk and in the restaurant were very nice and helpful. I ave stayed there before and will continue to stay there when I visit Rochester.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for continuing to choose The Strathallan and for taking the time to write a review. We are thrilled to hear your stays with us are excellent and we appreciate you being a loyal guest. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

We reserved a block of rooms for guests at our wedding last month and everyone was very pleased. Most of the guests who stayed here were an older crowd as the hotel is somewhat expensive. We did reserve the night for our wedding night and were very happy with it :) The room was comfortable and clean- nice and spacious! My parents bought breakfast vouchers for the guests the next morning and it was worth it- probably the best hotel breakfast we have ever had. We would definitely recommend this hotel if you're looking for something a bit more upscale.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happytraveler2948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan for your wedding guests and congratulations. We are so glad you were comfortable with us and that everyone enjoyed breakfast. Best of luck to you, and we look forward to seeing you on your next visit to Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 June 2014

The hotel was remodeled within the past couple of years, and it's a beautiful facility. The atmosphere is trendy and electric. The room was clean and modern looking, and the staff at the restaurant were really nice and polite. My only feedback would be that I checked in and had a room block with them because of my wedding. I booked a suite for myself and my new husband and it would've been great to have some sort of welcome gift, whether just another cookie or snack or something to acknowledge the special event.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Halyma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan for your wedding night and congratulations. We appreciate your feed back and are please you enjoyed your stay here and our excellent staff. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rochester, United States
1 review
5 of 5 bubbles Reviewed 25 June 2014

i could not have asked for better service. they accommodated us to the fullest extent, all 10 of us. They were so generous and polite. I can not wait to go back and have another girls weekend or even by myself. It was so clean inside and the bar/restaurant and even the view was excellent.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Hannah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan for your girls weekend. We are so happy to hear you all had a good time with us, and we look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 23 June 2014

The hotel is beautiful and the staff was very friendly. We checked in late due to flight delays that were weather related, so it would have been nice to get in early and enjoy the outdoor fire pit and explore the area. I would stay at this hotel again and highly recommend the property.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sherry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We appreciate you recommending us so highly. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Ridge
Level Contributor
138 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

The experience starts with complementary valet, very pleasant and not mandatory. Then the check in was fast and efficient. Once you drop your stuff off in the room go down stairs and hang out at the bar. The bartenders are all great!

The rooms are all updated and have an upgraded feel to them. There is a very wide entry area in the room. In the bathroom the shower was very nice and big. The sink is nicely upgraded but at 5'4" the height was a little tall and the counter was a little too wide to make it easy to brush my teeth.

There are also plenty of places to go within walking distance. Over all it was a great time.

Room Tip: Ask for a room away from the restaurant exhaust. If you don't like smoke of any kind it will re...
See more room tips
  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ahbaggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We truly appreciate the feedback and are happy to hear you had a great time with us. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Property: The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Address: 550 East Ave, Rochester, NY 14607-2034
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Rochester
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Official Description (provided by the hotel):
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 
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Also Known As:
Strathallan Hotel Rochester

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